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Remove or Quarantine setting deletes the whole Inbox
alch
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Joined: 27 Nov 2005
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After scanning my Thunderbird Mailbox, ClamWin found a virus (a message with attachment i forget to dump), and deleted the whole inbox folder content!
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alch
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Joined: 27 Nov 2005
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Please use "Remove Infected Files" very cautiosly as it may remove the whole file when a virus is found in a single message. If you configure ClamWin to quarantine infected files, then you should be able to restore the files from quarantine.

To restroe files form quarantine check the scanning report, look for where ClamWin moved the files to quarantine, it should have the compete path of where the file was originally at in there too. Then copy the files back.

However if you configure it to remove the only option is to use file recovery software and try to restore the deleted files. It may not always be successfull though, depending on whether or not the disk space occupied by the deleted file has been overwritten.

There is a free data recovery utility: PC INSPECTOR File Recovery: https://www.pcinspector.de/file_recovery/uk/download.htm www.pcinspector.de/file_recovery/uk/download.htm
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Clamwin Quarantine Files
drunkmonk


Joined: 05 Dec 2005
Posts: 0
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Hi

I have downlaoded the latest clamwin and installed and scanned my PC. I have selected the option to quarantine files to the quarantine folder. When it quarantined, the files were split and a smaller in size. Is there a way to restore the quarantine files. Im sure you cant just move the files back to the original folder. Some files are complete size but others have been split.
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alch
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Joined: 27 Nov 2005
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Quote:
When it quarantined, the files were split and a smaller in size.

I doubt that calmwin split quarantined files in parts, it uses simple copy operation to quarantine the files.
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asjones


Joined: 10 Dec 2005
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In the future could Clam be made smart enough to realize that it is canning a MBX file with encoded attachments and have it just move or remove the attachment and not the entire MBX file?

this would be everyone's benifit.
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Re: Remove or Quarantine setting deletes the whole Inbox
danr


Joined: 14 Nov 2008
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alch wrote:
After scanning my Thunderbird Mailbox, ClamWin found a virus (a message with attachment i forget to dump), and deleted the whole inbox folder content!



same situation with Thunderbird version 2.0.0.17 (20080914)


Sad


Dan
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alch
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Joined: 27 Nov 2005
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what version are you using? Since very long time ago clamwin no longer deletes mailboxes.
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jvsljl


Joined: 27 Apr 2009
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I used Clamware to scan my Eudora email and it deleted my entire out box. How can I retrieve these files??

spud
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alch
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Joined: 27 Nov 2005
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if you set Clamwin to quarantine infected files then it can be found in the quarantine folder. Look in clamwin settings for the folder path.
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jvsljl


Joined: 27 Apr 2009
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Thanks. Unfortunately, and unbeknown to me, the setting was set at Remove. The quarantine folder is empty. Is there a way to retrieve removed files? I checked the file retriever website mentioned in this string but it was almost entirely written in German so I did not proceed with it unless someone can really recommend it. Is there another program folks can recommend?
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alch
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Joined: 27 Nov 2005
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This one is not bad (in English)
https://www.pcinspector.de/Sites/file_recovery/info.htm?language=1
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Remove or Quarantine setting deletes the whole Inbox
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