It appears to me that my scheduled ClamWin signature updates aren't working consistently. I have configured for hourly updates but they're not always performed. Manual updates are fine.


Update: I had not received any updates since 12:56 today. It's now about 16:50, and I unchecked the "update upon logon" box on the Internet Updates configuration page and promptly received an update--I wasn't logged onto the Web, but I have DSL.

Regards,

did you check the update log file?
also look into %temp%\clamwin1.log it should tell IsOnline 0 or 1 (don't run clamwin GUI because it will overwrite output form clamtray scheduler)

Below is a paste of my local clamwin1.log file (didn't even know about that). Looks like it's setting up updates for nonlocal time--here it's still Thursday Apr. 24 at about 18:44.

System Locale: ('en_US', 'cp1252')
Default Encoding: cp1252
command line path:
Exit Code: 1
Exit Code: 1
could not remove file: c:\docume~1\bob\locals~1\temp\tmpocykdq. Error: [Errno 13] Permission denied: 'c:\\docume~1\\bob\\locals~1\\temp\\tmpocykdq'
Cleanup for process 0000008c
Cleanup for process 0000008c
Exception in thread <stdout>:
Traceback (most recent call last):
File "threading.pyo", line 436, in __bootstrap
File "Process.pyo", line 2284, in run
File "Process.pyo", line 2149, in close
File "ClamTray.py", line 665, in _doClose
AttributeError: OutBuffer instance has no attribute '_proc'

Scheduler terminated
Scheduler terminated
Scheduler terminated
Schedule missed, returning: Thu Apr 24 18:24:41 2008
LastRun: Thu Apr 24 16:48:15 2008
Scheduling task (<__main__.MainWindow instance at 0x019BA788>, 'C:\\', 'AM Total Scan', 1) for: Fri Apr 25 12:00:00 2008
Scheduling task (<__main__.MainWindow instance at 0x019BA788>, 'C:\\', 'PM Total Scan', 1) for: Fri Apr 25 18:00:00 2008
Scheduling task (u'C:\\Program Files\\ClamWin\\bin\\ClamWin', ' --mode=checkversion') for: Fri Apr 25 08:51:38 2008
running task on: 24-04-08 18:24:41. Frequency is: Hourly

Internet online: 1
Exit Code: 1
Scheduler terminated
Cleanup for process 00000dcc

The normal clamupdate report is below. I logged on about 8:30 today (Thursday). It did that update then. I have scheduled updates starting hourly from 8:55 on. You can see it missed most of them.

ClamAV update process started at Thu Apr 24 08:36:28 2008
main.cvd is up to date (version: 46, sigs: 231834, f-level: 26, builder: sven)
daily.cld updated (version: 6924, sigs: 36923, f-level: 26, builder: ccordes)
Database updated (268757 signatures) from database.clamav.net (IP: 64.246.134.133)
--------------------------------------
ClamAV update process started at Thu Apr 24 08:36:30 2008
main.cvd is up to date (version: 46, sigs: 231834, f-level: 26, builder: sven)
daily.cld updated (version: 6924, sigs: 36923, f-level: 26, builder: ccordes)
Database updated (268757 signatures) from database.clamav.net (IP: 128.121.60.235)
--------------------------------------
ClamAV update process started at Thu Apr 24 12:50:13 2008
main.cvd is up to date (version: 46, sigs: 231834, f-level: 26, builder: sven)
daily.cld updated (version: 6925, sigs: 36924, f-level: 26, builder: acab)
Database updated (268758 signatures) from database.clamav.net (IP: 155.98.64.86)
--------------------------------------
ClamAV update process started at Thu Apr 24 12:56:01 2008
main.cvd is up to date (version: 46, sigs: 231834, f-level: 26, builder: sven)
daily.cld is up to date (version: 6925, sigs: 36924, f-level: 26, builder: acab)
--------------------------------------
ClamAV update process started at Thu Apr 24 16:48:15 2008
main.cvd is up to date (version: 46, sigs: 231834, f-level: 26, builder: sven)
daily.cld updated (version: 6927, sigs: 36927, f-level: 26, builder: neo)
Database updated (268761 signatures) from database.clamav.net (IP: 199.239.233.95)
--------------------------------------
ClamAV update process started at Thu Apr 24 18:24:41 2008
main.cvd is up to date (version: 46, sigs: 231834, f-level: 26, builder: sven)
daily.cld is up to date (version: 6927, sigs: 36927, f-level: 26, builder: neo)

Regards,

could you please open and close clamwin preferences and paste the clamwin1.log?

The log is below. Incidentally, it just updated the signatures at about 18:08, and it is set to update at 17:55 (five minutes before the hour). There was lot of white space before the "Scheduler terminated."

System Locale: ('en_US', 'cp1252')
Default Encoding: cp1252
command line path:
Scheduler terminated
Scheduler terminated
Scheduler terminated
Scheduling task (131422, 273, 1024, 1) for: Thu Apr 24 20:55:00 2008
Scheduling task (<__main__.MainWindow instance at 0x019BA788>, 'C:\\', 'AM Total Scan', 1) for: Fri Apr 25 12:00:00 2008
Scheduling task (<__main__.MainWindow instance at 0x019BA788>, 'C:\\', 'PM Total Scan', 1) for: Fri Apr 25 18:00:00 2008
Scheduling task (u'C:\\Program Files\\ClamWin\\bin\\ClamWin', ' --mode=checkversion') for: Fri Apr 25 08:51:38 2008


Regards,

for some reason it seems that freshclam is taking very long time to update and therefore no new updates are scheduled before it finishes. Could you please monitor it for a while, open C:\Documents and Settings\All Users\.clamwin\log\ClamUpdateLog.txt in notepad rather then use clamwin log viewer as it will overwrite clamwin1.log. Also check if freshclam.exe is not running for extended period of time in the task manager processes tab.

thanks

All right, I will monitor it. BTW, I had a regular update on time at 20:55.

Regards,

My 21:55 update went okay--very quick, and freshclam isn't in Task Manager. I'll keep the PC on tonight and take a look tomorrow AM. Do you suppose this is brought on by all those hourly updaters in conjunction with Clam's new database/update procedures? I've thought that hourly updates are a bit much for a free AV.

Regards,

All updates were made on time overnight. Traffic was light, I suppose. I'll watch it today and get back if any problems. I think it's a Clam thing.

Regards,

From 08::55 on this morning, there have been problems with updates. Below is a sample of the latest log. My DSL connection is good. Seems to occur when Internet traffic gets heavy. I haven't had a chance yet to check freshclam in Task Manager during an update attempt.

Regards,

Log:
ClamAV update process started at Fri Apr 25 08:56:02 2008
main.cvd is up to date (version: 46, sigs: 231834, f-level: 26, builder: sven)
WARNING: getfile: daily-6934.cdiff not found on remote server (IP: 64.246.44.108)
WARNING: getpatch: Can't download daily-6934.cdiff from database.clamav.net
WARNING: getfile: daily-6934.cdiff not found on remote server (IP: 64.246.44.108)
WARNING: getpatch: Can't download daily-6934.cdiff from database.clamav.net
WARNING: getfile: daily-6934.cdiff not found on remote server (IP: 64.246.44.108)
ERROR: getpatch: Can't download daily-6934.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
WARNING: getfile: daily.cvd not found on remote server (IP: 64.246.44.108)
ERROR: Can't download daily.cvd from database.clamav.net
Giving up on database.clamav.net...
Update failed. Your network may be down or none of the mirrors listed in freshclam.conf is working. Check https://www.clamav.net/support/mirror-problem for possible reasons.

this stuff is quite normal as some mirrrors lag behind after an update. Please keep an eye on the schedule

It must be a mirror/related problem then. Late night/morning updates okay. Only one failure so far today--at 08:55 am, 11:55 had a problem but finally updated. It's now 17:55 and all updates have been okay since then--including the current one. False alarm!

Regards,