james159951
Joined: 07 Mar 2017 |
Posts: 0 |
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Posted: Tue Mar 07, 2017 5:17 am |
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/media/james/A24425074424E031/Dell/Drivers/0T0GT/Vista/RtkNGUI.exe: Win.Worm.Runouce-381 FOUND
I pretty sure this is a false positive, but I want to be sure before doing anything. Could anybody help me?
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GuitarBob
Joined: 09 Jul 2006 |
Posts: 9 |
Location: USA |
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Posted: Tue Mar 07, 2017 6:22 am |
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Upload the file to Virus Total at https://www.virustotal.com/ on the web. Virus Total will scan it in a couple of minutes with 50+ antivirus programs, including the Clam AV scan engine used by ClamWin. If only 1 or 2 other AVs besides Clam AV say it is infected, it is most likely a false positive. I like to see at least 2 of these AVs detect a file as infected before I believe it: Avira, Bitdefender, Eset (Nod32), Kaspersky, and Sophos. They all use their own scan engine and have a wide user base which includes lots of businesses, which tend to use the better AVs.
Virus Total will send a copy of false positive files to the AVs that falsely detect it so they can correct their virus signatures. but you might speed up things a bit if you also submit it to Clam AV at https://www.clamav.net/reports/fp on the web. It may take Clam AV a week or so to correct their signature because no one works on Clam AV full-time--they have other duties for Cisco (the owner of Clam AV now). You could whitelist the file in ClamWin's tools if you want to.
Thanks for using ClamWin!
Regards,
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james159951
Joined: 07 Mar 2017 |
Posts: 0 |
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Posted: Tue Mar 07, 2017 6:41 am |
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Yep, it's a false positive. But my friend's computer that I'm scanning now probably is infected. I just posted about it.
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GuitarBob
Joined: 09 Jul 2006 |
Posts: 9 |
Location: USA |
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Posted: Tue Mar 07, 2017 3:38 pm |
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ClamWin can not prevent an infected file from getting on your computer because it does not scan in real-time. It is an on-demand scanner that scans when you tell it to-either with a manual or scheduled scans. You/friend should use ClamWin as a backup to a real-time scanner.
Zemana Antimalware free or Malwarebytes free are pretty good at cleaning up after infections. Keep one of them around in case something gets by ClamWin/other security software.
Thanks for using ClamWin!
Regards,
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