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GuitarBob
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Please turn off PUA detection, and do not use it again. It is broken!
PUA detection (Potentially Unwanted Applications) is for detecting files that are packed with packers used by malware or tools that could be used by malware (such as keyloggers, remote admin tools, some scripts, etc.). The problem is that both malware and "good" programs can use the same packers. Many "good" websites also use java scripts and other scripts that are put in your temporary internet folder that will be detected as PUA files. Many businesses use remote administration tools as well. Since PUA detection is optionally selected by the user, Clam AV (Clam AV furnishes its scan engine and virus signatures to ClamWin) does not make any adjustment to its PUA signatures. The PUA.Win32.Packer detections will detect many, many, many, many, many, many, good programs. If you use PUA detection with quarantine, it will quarantine important files in error, and you will not be able to restore them--because it will also quarantine the ClamWin quarantine restore program! Use ClamWin to detect real viruses--not PUA. One last time... Do not use PUA detection. It is broken! Regards, |
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waqas1985
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u did not understand ma question........
i posted 2 virus scan report one is old and one is new ,.......... in old scan report u see....... calm av didnt detect any pua win 32 packer........ bt when i scan the clean tool now its show there is pua . win 32 ............... question ?? how can calm shows pua win32 packer in a clean program ...?? em downloading a clean tool from a web ???????? with out opening it i just first put in to for scan........ and just only Calm AV shows that there is pua win 32 packer in this tool............. y calm shows now ?? y not before ?? u can see both virus scan report ??? |
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GuitarBob
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No, I understand you. Clam AV (they furnish their scan engine and virus signatures to ClamWin) has recently published many PUA.W32.Packer signatures that will detect many "good" files that should not be detected. Clam will probably not change the PUA signatures, so they will continue to detect many "good" files. In a recent test the PUA detection quarantined my copy of ClamWin, ClamWin restore, Clam Sentinel, Clam Sentinel restore, Panda Free Cloud AV, and many other programs. It took me about 45 minutes to fix things, and I still cannot use Panda Free Cloud AV. Even if Clam is forced to change the PUA signatures, PUA will still detect many files that it should detect.
As I said, please turn off your PUA detection, and never use it again. We only want ClamWin to detect "real" viruses--not "potentially unwanted applications." PUA is broken! Do not use it! If you also use Clam Sentinel, turn off PUA there. The Clam Sentinel heuristics will tell you if a file is malicious, and they are much better than the Clam AV PUA. Regards, |
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Hannah25
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Thank you alch, Unfortunately, I don't have a back up of the whole hard drive just the "my documents" folder. This scan log you mention, where do I find it? ClamWin has quarantined itself as well so should I reinstall the new version 0.96.4? Thank you.
PS I don't know how to use a batch file to restore the quarantined files. Is there some tutorial which might guide me? |
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GuitarBob
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The scan log is probably in C:\ProgramData\.clamwin\log on your computer. The ClamWin quarantine folder has an accompanying text file for each quarantine item to identify where the quarantined file came from to help ClamWin restore it. You can run the ClamWin Qrecover program located in the C:\Program Files (x86)\ClamWin\bin folder to restore quarantined files. Find the Qrecover.exe program and click/double click to run it. Even if you have a lot of files, the Qrecover should be able to restore each one. Qrecover is pretty easy to use. Even if ClamWin does not work, Qrecover probably will work. You should whitelist/exclude ClamWin from scanning the folder(s) from which many files were quarantined, rather than whitelist/exclude each one.
If you continue using ClamWin, by all means update to the latest version--always run the latest version. Let us know how it goes. Regards, |
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