ClamWin Free Antivirus :: View topic

Posted: Thu Feb 17, 2011 1:31 pm

Hi:
After installing the new version I get 3 errors (not reported in the previous version) in the scan report. There's no description of the errors, any ideas?
Here's my scan log, previous version then the new version in this report. The Errors a counted, fourth line from the bottom of the report.
My system is XP Pro on a domain.
Thanks.

Code:

Scan Started Tue Feb 15 20:30:00 2011
-------------------------------------------------------------------------------

*** Scanning Programs in Computer Memory ***
*** Memory Scan: using ToolHelp ***

*** Scanned 30 processes - 385 modules ***
*** Computer Memory Scan Completed ***

WARNING: Can't open file \\?\C:\pagefile.sys: Permission denied
WARNING: Can't open file \\?\C:\WINDOWS\system32\CatRoot2\tmp.edb: Permission denied
WARNING: Can't open file \\?\C:\WINDOWS\system32\config\default: Permission denied
WARNING: Can't open file \\?\C:\WINDOWS\system32\config\SAM: Permission denied
WARNING: Can't open file \\?\C:\WINDOWS\system32\config\SECURITY: Permission denied
WARNING: Can't open file \\?\C:\WINDOWS\system32\config\software: Permission denied
WARNING: Can't open file \\?\C:\WINDOWS\system32\config\system: Permission denied

----------- SCAN SUMMARY -----------
Known viruses: 888603
Engine version: 0.96.5
Scanned directories: 11262
Scanned files: 61287
Infected files: 0
Data scanned: 14436.78 MB
Data read: 12985.84 MB (ratio 1.11:1)
Time: 6014.408 sec (100 m 14 s)

Scan Started Wed Feb 16 20:30:00 2011
-------------------------------------------------------------------------------

*** Scanning Programs in Computer Memory ***
*** Memory Scan: using ToolHelp ***

*** Scanned 29 processes - 323 modules ***
*** Computer Memory Scan Completed ***

WARNING: Can't open file \\?\C:\pagefile.sys: Permission denied
WARNING: Can't open file \\?\C:\WINDOWS\system32\config\default: Permission denied
WARNING: Can't open file \\?\C:\WINDOWS\system32\config\SAM: Permission denied
WARNING: Can't open file \\?\C:\WINDOWS\system32\config\SECURITY: Permission denied
WARNING: Can't open file \\?\C:\WINDOWS\system32\config\software: Permission denied
WARNING: Can't open file \\?\C:\WINDOWS\system32\config\system: Permission denied

----------- SCAN SUMMARY -----------
Known viruses: 889746
Engine version: 0.97
Scanned directories: 11262
Scanned files: 61515
Infected files: 0
Total errors: 3
Data scanned: 14431.79 MB
Data read: 13005.43 MB (ratio 1.11:1)
Time: 9258.072 sec (154 m 18 s)

Posted: Thu Feb 17, 2011 2:13 pm

I'm no expert, but it looks like a technical thing to me--perhaps a file format that the scan engine was unable to process. The scan completed okay, so I'm thinking it is not anything to worry about. It looks like you scanned the entire hard drive. If you want to pursue this and have the time, do a manual scan of each directory at a time and see if you can isolate the error instance(s). That might provide more information so we can evaluate it.

Regards,

Posted: Thu Feb 17, 2011 11:22 pm

Is there a way to narrow it down, this Error line item in the new report was not there in the previous version. What's it's purpose and what are the possible error conditions that will be reported?
Thanks.

Posted: Fri Feb 18, 2011 12:00 am

If you didn't save that particular scan report to a file, I know of no way to identify the error other than to scan program folders individually until it turns up. I'm not a programmer/developer, so I don't know about the errors. My best guess is it's a file that the scan engine was unable to process. There might be a temp file somewhere in your %appdata% folder--or I guess Documents & Settings on XP, that has some scan information if it hasn't been erased by a subsequent scan.

Perhaps one of the ClamWin developers will chime in here.

Regards,