ClamWin Free Antivirus Forum Index
ClamWin Free Antivirus
Support and Discussion Forums
Reply to topic
Safe to remove these files Clam has found??
mangrove


Joined: 19 Oct 2010
Posts: 0
Location: u.K.
Reply with quote
Following is report following looooonnnnng scan on Win XP machine, could someone please tell me if it is safe to remove these files manually or if they are "false positives" - new to all this! Thanks

https://postimage.org/image/2l7vzse84/
View user's profileSend private message
GuitarBob


Joined: 09 Jul 2006
Posts: 9
Location: USA
Reply with quote
There was no report/list of the files included in your post. You can verify an infected file by uploading it to Jotti at https://virusscan.jotti.org/en on the web or to Virus Total at https://www.virustotal.com/ on the web. Either service provides free file scans with multiple antivirus programs--including Clam AV, which provides the scanning engine/signatures for ClamWin.

If several antivirus programs say a file is infected, it probably is, and you can/should remove it from your computer. I like to see at last 5 AVs say a file is infected before I believe it. If less than 5 AVs see anything, look to see if a couple of these large AV companies see an infection: Kaspersky, McAfee, Microsoft, Symantec, and Trend Micro.

If there is a false positive, it will often show the same infection for more than one file. If you have a false positive, youshould upload one of the files to Clam AV at https://www.clamav.net/lang/en/sendvirus/ on the web. Be sure to indiciate it is a false positive and give the exact name of the falsely-detected virus in the comments section of the upload form. Clam will usually correct their signature within a couple of days.

Regards,
View user's profileSend private message
mangrove


Joined: 19 Oct 2010
Posts: 0
Location: u.K.
Reply with quote
Hi, thanks for your reply - will do this. I had copied in the report although it was rather small! Thanks again
View user's profileSend private message
Safe to remove these files Clam has found??
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
All times are GMT  
Page 1 of 1  

  
  
 Reply to topic