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getting rid of the virus
billt


Joined: 08 Jul 2010
Posts: 0
Location: ohio
Post Posted: Thu Jul 08, 2010 7:35 pm Reply with quote
Once everything is scanned, I am un able to get rid of the virus. HELP
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GuitarBob


Joined: 09 Jul 2006
Posts: 9
Location: USA
Post Posted: Thu Jul 08, 2010 8:20 pm Reply with quote
You should verify it is a virus, if possible. Can you upload the file to Jotti or Virus Total so they can check to see if it is a real infection and not a false positive detection?

If it is a real virus, you can try to get into Windows Safe Mode (F8 at bootup until you get into Safe Mode--choose Safe Mode With Networking. Then update ClamWin and set the detection preference to Quarantine and run a scan.

If that does not work, Malwarebytes' Anti-Malware (free version) is usually good at removal, and I also like Bitdefender's online scan.

Please get back here if nothing works.

Regards,
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getting rid of the virus
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