![]() |
| Clamwin found two infected viruses. Now what? |
|
GuitarBob
|
It's good that you are using ClamWin's infected files Report Only option. If you choose Remove or Quarantine, you could lose access to your Windows operating system if ClamWin has a "false positive" detection on a Windows file or to an important Office or another program file. A false positive is when a "clean" file is similar enough to some virus that ClamWin falsely detects it as infected.
Thats why you should verify all ClamWin detections by uploading them to Jotti at https://virusscan.jotti.org/en or VirusTotal at https://www.virustotal.com/ on the web. Either service will scan a file for you with multiple AV scanners (including Clam AV, which furnishes the scanning engine/signatures used by ClamWin). If several other AVs besides Clam find an infection, the file probably has a real virus. If only a few find an infection, it is probably a false positive. I like to see a detection by some of these AVs: McAfee, Microsoft, Symantec, Kaspersky, Nod32, or Trend Micro. They have a lot of commercial users and have to get it right. If it is a real virus, you can either manually remove the file from your computer (the ClamWin scan report shows where it is) or temporarily set ClamWin to Quarantine/Remove and re-scan the file/directory--be sure to set it back to Report Only when finished. If it is a false positive, report it to Clam AV, starting at https://www.clamav.net/sendvirus/ on the web. When you get to the form, be sure to indicate it is a false positve. Give them the exact hame of the false positive virus, and give the scan results on Jotti/VirusTotal in the comments. Regards, |
||||||||||||
|
|
|||||||||||||
|
compass
|
Thanks so much for your help. I was able using both of the sites you recommended to find out they were both malware files and was able to manually remove them. I am going to do another complete scan of my hard drive just to make sure I got everything.
Thanks again! |
||||||||||||
|
|
|||||||||||||
|
GuitarBob
|
You are very welcome. Thank you for using ClamWin. Please continue to suppport it.
Regards, |
||||||||||||
|
|
|||||||||||||
| VIRUS SCANNER |
|
Pat_Mc
|
Hi I have followed instructions from above and have a similar virus - an exploit in a java cache - the opther sites recommended said the file was infected so I have moved it into quarantiine but cannot find the quarantine folder to delete it.
|
||||||||||||
|
|
|||||||||||||
| Clamwin found two infected viruses. Now what? |
|
||
|
Powered by phpBB © phpBB Group
Design by phpBBStyles.com | Styles Database.
Content © ClamWin Free Antivirus GNU GPL Free Software Open Source Virus Scanner. Free Windows Antivirus. Stay Virus Free with Free Software.
Design by phpBBStyles.com | Styles Database.
Content © ClamWin Free Antivirus GNU GPL Free Software Open Source Virus Scanner. Free Windows Antivirus. Stay Virus Free with Free Software.


