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scan saying error but what error
stampman


Joined: 10 Mar 2009
Posts: 0
Location: uk
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Every time I do a scan I get a blank report and a bubble pops up on my tray saying an error has occured see report.
I have uninstalled and reinstalled but I still get this bublle popping up saying error has occured see report.
The report says scan completed then the date.
Please could any one advise on this.
Thanks
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alch
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Joined: 27 Nov 2005
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What version of Windows?
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scan saying error but what error
stampman


Joined: 10 Mar 2009
Posts: 0
Location: uk
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Sorry
Windows xp
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alch
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Joined: 27 Nov 2005
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one possibility might be an incorrect %comspec% value. Please see this FAQ for how to check/fix:
https://www.clamwin.com/content/view/77/27/
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where is
stampman


Joined: 10 Mar 2009
Posts: 0
Location: uk
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Hi
thanks for that but being a bit of a newbie where do i find
Check what is your COMSPEC environment variable set to. To do that open command prompt and type:
set COMSPEC

Cheers
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alch
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Joined: 27 Nov 2005
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Go to Start menu, choose Run then type
cmd.exe
and click "Run"

That will open the command prompt
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stampman


Joined: 10 Mar 2009
Posts: 0
Location: uk
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Hi
I did this and a blck window opened so I typed COMSPEC as per instructions and the following appeared
comspec is not recognized as a internal or external command operable program or batch file

where do i go from here?
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alch
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Joined: 27 Nov 2005
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type
set COMSPEC

not just COMSPEC
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scan saying error but what error
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