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Virus scan is not working
Gerry55


Joined: 05 Nov 2007
Posts: 0
Location: Geneva
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I do get the following ERROR message: "not supported data format" and Clamwin does NOT verify. Who can help? Thanks in advance
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sherpya


Joined: 22 Mar 2006
Posts: 0
Location: Italy
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eh? you replied some other post by creating a new one?
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Gerry55


Joined: 05 Nov 2007
Posts: 0
Location: Geneva
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sherpya wrote:
eh? you replied some other post by creating a new one?


NO, I have this problem
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GuitarBob


Joined: 09 Jul 2006
Posts: 9
Location: USA
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What version of ClamWin are you using? When did you get the error message? It would be helpful if you could post the scan report/log here so Sherpya could see it.

Regards,
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alch
Site Admin

Joined: 27 Nov 2005
Posts: 0
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I suppose the virus definitions database is corrupt (could have happened during database download). Please go to "C:\Documents and Settings\All Users\.clamwin\db" folder and delete everything there. Then download virus database again (right click on the tray icon and select "Download Virus definitions db")
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Gerry55


Joined: 05 Nov 2007
Posts: 0
Location: Geneva
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GuitarBob wrote:
What version of ClamWin are you using? When did you get the error message? It would be helpful if you could post the scan report/log here so Sherpya could see it.

Regards,


I use Version 0.91.2

I get the message when scan seems to be completed

This is the error message:

Scan Started Thu Nov 08 19:48:58 2007
-------------------------------------------------------------------------------

ERROR: Not supported data format

----------- SCAN SUMMARY -----------
Known viruses: 0
Engine version: 0.91.2
Scanned directories: 0
Scanned files: 0
Skipped non-executable files: 0
Infected files: 0

Data scanned: 0.00 MB
Time: 0.062 sec (0 m 0 s)
--------------------------------------
Completed
--------------------------------------

Thanks in advance for your comments.

Regards Gerry
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Gerry55


Joined: 05 Nov 2007
Posts: 0
Location: Geneva
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alch wrote:
I suppose the virus definitions database is corrupt (could have happened during database download). Please go to "C:\Documents and Settings\All Users\.clamwin\db" folder and delete everything there. Then download virus database again (right click on the tray icon and select "Download Virus definitions db")


I'll try it. Thanks
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Virus scan is not working
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