Comec TI
Joined: 04 Feb 2013 |
Posts: 0 |
Location: Brazil |
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Posted: Mon Feb 04, 2013 5:12 pm |
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I have ClamWin installed on Win Server 2003 and when I put the antivirus to scan all files of my server the antivirus cannot finish the scan.
I tried to uninstall and to install the program but the problem keeps.
The database is up to date and I rebooted the system.
When scan stops the message appears:
"ClamWin free antivirus
An error occured during virus scans. Please review the scan report"
The scan report is blank.
Someone can help me?
Thanks
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GuitarBob
Joined: 09 Jul 2006 |
Posts: 9 |
Location: USA |
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Posted: Mon Feb 04, 2013 5:34 pm |
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Have you just recently installed ClamWin on the server?
After you installed ClamWin, did you ever have any "good" scans that did finish?
Is ClamWin up-to-date? You should be using version .97.6, and you should have files in the database signatures for main, daily, bytecode, and mirrors. The daily file should have a current date.
Are you using any other AV programs? If so, do they scan okay for you?
If clamWin and the database signatures are up to date, if it is possible, get into Windows safe mode (with networking), update ClamWin, and do a scan in safe mode.
Regards,
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Comec TI
Joined: 04 Feb 2013 |
Posts: 0 |
Location: Brazil |
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Posted: Wed Feb 06, 2013 3:33 pm |
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Hi GuitarBob
Yes, my ClamWin is up-to-date.
I have other servers with same configuration, same programs installed and ClamWin works fine.
So, I not tried scans with safe mode. I will try and I post the result for you.
Regards,
William
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GuitarBob
Joined: 09 Jul 2006 |
Posts: 9 |
Location: USA |
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Posted: Wed Feb 06, 2013 4:01 pm |
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It is possible that malware is preventing ClamWin scans. If so, it may not be able to execute in safe mode. If you can not scan in safe mode, get Malwarebyes' free antimalware program, Kaspersky's free TDSS killer, and Microsoft's free Safety Scanner (msert.exe). Try normal scans with each one and then safe mode scans.
Regards,
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