 |
 | Clamwin not quarantining or removing infected files |  |
fyreworks
Joined: 03 Nov 2011 |
Posts: 0 |
|
|
 |
Posted: Thu Nov 03, 2011 4:34 pm |
|
 |
 |
 |
 |
I am using the Clamwin portable version on my pendrive to scan the hard drive of a computer that does not have internet access. Clamwin detected the trojan below:
C:\RECYCLER\S-1-5-21-1830786945-3717496114-528388107-9166\MsMxEng.exe: Trojan.Buzus-8106 FOUND
At first, I set Clamwin to quarantine the infected file back on a folder on my pendrive. However, when I re-scanned the hard drive, Clamwin detected the same trojan. So I decided to use the remove function. I get confirmation from Clamwin that the trojan was removed, as shown below:
C:\RECYCLER\S-1-5-21-1830786945-3717496114-528388107-9166\MsMxEng.exe: Trojan.Buzus-8106 FOUND
C:\RECYCLER\S-1-5-21-1830786945-3717496114-528388107-9166\MsMxEng.exe: Removed.
Once again, I re-scanned the same drive and it is still detecting the same trojan. Why is it not quarantining or removing? Did I set it up incorrectly? I am very frustrated that I cannot seem to clean this computer.
|
|
 |
 | |  |
Lipper
Joined: 31 Oct 2010 |
Posts: 0 |
Location: USA |
|
 |
Posted: Thu Nov 03, 2011 5:31 pm |
|
 |
 |
 |
 |
The file is located in your Recycle Bin which ClamWin may not have full access to. Try emptying your Recycle Bin and rescan the drive.
|
|
fyreworks
Joined: 03 Nov 2011 |
Posts: 0 |
|
|
 |
Posted: Thu Nov 03, 2011 6:19 pm |
|
 |
 |
 |
 |
I emptied the Recycle bin and rebooted the computer. It still detects the trojan after rescanning. Any other ideas?
|
|
 |
 | |  |
GuitarBob
Joined: 09 Jul 2006 |
Posts: 9 |
Location: USA |
|
 |
Posted: Thu Nov 03, 2011 7:12 pm |
|
 |
 |
 |
 |
There is either an undetected "control" virus that distributes the recycler virus again, or there may be some sort of registry entry that does it, or maybe it is in System Restore. Disable System Restore and scan again.
If that doens't help, I suggest you download free Malwarebytes from https://www.malwarebytes.org/products/malwarebytes_free on the web and do a Quick Scan with it. Make sure to update it first. It should remove the physical malware(s) and any registry entries as well. If it doesn't, boot into Windows Safe Mode (hit F8 upon bootup until you see a screen--choose Safe Mode With Networking) and do another Quick Scan with it.
It that doesn't work, download Microsoft Security Essentials (for valid Windows versionf of XP, Vista, and Windows 7) from https://windows.microsoft.com/en-US/windows/products/security-essentials on the web and do a Quick Scan with it (keep it around if it works for you.
Let us know how it goes. You now have Plans A, B, and C. We have a few more left.
Regards,
|
|
 |
 | |  |
fyreworks
Joined: 03 Nov 2011 |
Posts: 0 |
|
|
 |
Posted: Fri Nov 04, 2011 10:58 pm |
|
 |
 |
 |
 |
Thanks GuitarBob. I ended up using Malwarebytes to get rid of the problem. I didn't want to disable system restore since it said it would delete all my restore points. I had to scan Malwarebytes in quick scan and full scan mode several times to get rid of the problem, but it finally did.
|
|
 |
 | |  |
GuitarBob
Joined: 09 Jul 2006 |
Posts: 9 |
Location: USA |
|
 |
Posted: Sat Nov 05, 2011 12:55 pm |
|
 |
 |
 |
 |
I'm glad Malwarebytes worked. Keep it around. It's a good tool. It is usually very good at finding malware once it gets on a computer. Kaspersky's TDSSKiller is good against most of the common rootkits. Trend Micro's Housecall is also pretty good against common malware. Once in a while, Microsoft's Malicious Removal Tool (mrt.exe in System 32 directory) will find a high-profile older malware. All these should work on computers from XP to Windows 7. For older computers than XP, Dr. Web's CureIT and Norman's Malware Cleaner are good. Kaspersky's Rescue CD (a Linux boot CD) around will find just about any Windows virus, and it will probably work on any 32 bit or 64 bit version. There you have a good anti-malware toolkit!
You should also use a real-time AV with ClamWin. Avast, AntiVir, and MIcrosoft's Security Essentials are all good. You can use ClamWin with Clam Sentinel for real-time, but I would scan daily with Malwarebytes, TDSSKiller, and Housecall (all three) if you do that.
They are all easy to update, so be sure to do that before a scan.
Regards,
|
|
 |
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
|
All times are GMT
Page 1 of 1
|
|
|
Powered by phpBB © phpBB Group
Design by phpBBStyles.com | Styles Database.
Content © ClamWin Free Antivirus GNU GPL Free Software Open Source Virus Scanner. Free Windows Antivirus. Stay Virus Free with Free Software.
|  |