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quarantine empty?
dave002008


Joined: 31 Aug 2009
Posts: 0
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I'm trying to delete some infected files from my quarantine folder.
The folder has no files in it.
I re-scan the folder, and clamwin says it contains five infected files.
How do I access these files?

Thanks,
Dave.
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GuitarBob


Joined: 09 Jul 2006
Posts: 9
Location: USA
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Do you have access to the ClamWin scan report from the time the items went into quarantine? If so, what does it say was detected and moved to quarantine? Below are some other considerations.

Check your Windows Folder Options (from Control Panel). Select to show hidden files/folders if it is not already set up to do so. If you do change it, then see if anything appears in the quarantine folder.

Get into Windows Safe Mode (F8 upon bootup) and see if anything appears then.

You can always try scanning the folder with another antivirus. If it finds something, have it delete the files.

Regards,
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quarantine empty?
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