everything is saying permission denied
it's every single file thats scanned
also my computer poped up a box today saying virtual memory is low
my computer wasn't doing this till i downloaded clam win
does it come set up right or do i have to set up settings???
also i have a warning on update history that my clam win can't update
any info will be appreciated
thanks guys

Welcome to ClamWin! There are normally a couple of Windows files that have permission denied from scanning. There are also a few programs that do the same. You have to look at the files involved to determine if something is wrong. In addition, if you are not running as Administrator, you will have permission denied on files.

With regard to virtual memory being low, what kind of system are you using ClamWin on (OS, RAM memory).

The default configuration that comes with ClamWin is usually okay for most people/systems.

You occasionally may have a problem with updating ClamWin (most programs have such problems at times), but it shouldn't last long. Try again a while later--several times maybe. Make sure you have ClamWin set to enable automatic internet updates with an acceptable time for you--you can still use manual updates any time you want. Some people have had problems updating lately. If your problem persists, please get back here. You can also do a search on the ClamWin forums for "update problem" or something similar for additional information.

Regards,

hi operating system is windows xp professional
2800 AMD Anthlon xp processor
512 mb ddr sdram memory
80 gb ultra DMA hard drive
computer is compaq presario

my computer account is on administrator
it's all files that are being denied
when i downloaded clam win it said publisher could not be verified
so i called my computer repair man cause he refered me to clam win
he told me to install it anyway even though publisher couldn't be verified
should i uninstall and reinstall???
or should i download clam win spyware protection from here and try that first? thank you so much for your reply i really appreciate your help

charter internet online scanner has just found a virus on my computer that clam win didn't detect
what should i do????? it also found 9 spywares too that was undetected by clam win

Donnag, if you downloaded ClamWin from this ClamWin website here, it is okay. You should not download it from anywhere else because it may be rogue software. If you have a virus that ClamWin doesn't detect, if you can identify the file containing the virus, upload a copy of the file to Clam AV (Clam furnishes the scanning engine and virus database for ClamWin) starting at https://www.clamav.net/sendvirus/ on the web. When you get to the upload page, fill out the form and upload the file. Tell them why you think it contains a virus. If it is infected, Clam will prepare a signature in a couple of days, and ClamWin will get it in its database.

Regards,

hope this helps by the way i figured out where it came from it's from onlinegames.com
charter security suite quaratined it then i went to quaratine folder and deleted the virus

here's the files you requested below

Scanning Report
Thursday, August 06, 2009 22:54:07 - 01:15:40
Computer name: PRESARIOS6000CL
Scanning type: Scan system for malware, rootkits
Target: C:\

Result: 10 malware found
TrackingCookie.2o7 (spyware)
System
TrackingCookie.Adbrite (spyware)
System
TrackingCookie.Adrevolver (spyware)
System
TrackingCookie.Advertising (spyware)
System
TrackingCookie.Atdmt (spyware)
System
TrackingCookie.Doubleclick (spyware)
System
TrackingCookie.Mediaplex (spyware)
System
TrackingCookie.Revsci (spyware)
System
TrackingCookie.Yieldmanager (spyware)
System
Trojan-GameThief.Win32.OnLineGames.vgil (virus)
C:\PROGRAM FILES\GAMEVANCE\GVUN.EXE (Renamed & Submitted)

Statistics
Scanned:
Files: 32824
System: 3592
Not scanned: 6
Actions:
Disinfected: 0
Renamed: 1
Deleted: 0
None: 9
Submitted: 1
Files not scanned:
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SAM



thank you for all your help i think the virus is completely gone now
i've scanned 3 more times with charter and there's no more signs of it yet
i just hope there aren't more trogens on my computer that are sleeping
after researching
from what i could tell about this virus it steals your passwords and private info from your computer
and it will download updates of new trogens

oh by the way in order for me to upload this file it would have to still be on my computer (right?)
i copied and pasted my scan report after it found the virus then i went to quaratine folder and deleted the virus

Yes, in order to upload a file containing malware, you need to be able to access the file and upload it to Clam AV. A scan log will not do any good at all--they can't get a signature from that! Anyway, if you have identified the malware and deleted it with another AV, that's fine. The important thing is to get it off your computer or disable it.

I see the infected files were primarily spyware. Clam/ClamWin have some of the most prevalent spyware in their signature databases, but they are not dedicated antispyware programs, so they can always use some more spyware signatures in their database. If you find any more spyware that isn't detected by Clam/ClamWin, try to quarantine it and then upload the file to Clam from quarantine.

It's probably best to use ClamWin as a backup-scanner, since it only scans on-demand when you request it--it is not a real-time scanner that kicks in when files are placed on your computer. Since it is not a real-time scanner, it will not conflict with another scanner that is real-time.

Regards,