ClamWin Free Antivirus :: View topic

Posted: Tue Jul 25, 2006 7:50 am

Hi everyone,
absolute numpty here, have just downloaded and tried to run first scan on all folders, I am getting 'ERROR cannot open file' on everything - whats happening?? Confused

Posted: Tue Jul 25, 2006 8:08 am

please paste portion of the log

Posted: Tue Jul 25, 2006 5:44 pm

There ya go!! it just keeps doing it throught!

Scan started: Tue Jul 25 18:39:37 2006

ERROR: Can't open file C:\Documents and Settings\A\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat
ERROR: Can't open file C:\Documents and Settings\A\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG
ERROR: Can't open file C:\Documents and Settings\A\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{B3D1BE8F-17F6-4048-AC20-1351008E6EF2}

Posted: Wed Jul 26, 2006 12:38 am

please see tis FAQ:
http://www.clamwin.com/content/view/82/27/

Posted: Wed Jul 26, 2006 7:06 am

Er - but if it is doing that on everything surely it is not able to see if I have any 'nasties' Confused

Posted: Wed Jul 26, 2006 7:50 am

why do you think it is doing that on everything?
UsrClass.dat and UsrClass.dat.LOG are system files and locked by windows. Please download eicar.com test file here http://www.eicar.org/anti_virus_test_file.htm and scan it idividually and then scan a containg folder.

Posted: Tue Jan 30, 2007 4:48 pm

Hey, guys, I've been getting this error message and looking thru the forums isn't helping AT ALL. How 'bout a fix in ENGLISH, for us non-techies out there.

Posted: Tue Jan 30, 2007 6:41 pm

ClamWin, or any other program, can't open a file that is currently in use--that way it can't be screwed up as it's being used. Normally, depending upon your system, you will have several (maybe many) files used in Windows and supporting files. During a scan, ClamWin logs the files it can't scan.

Most likely, all the other files on your computer are being scanned when you request a scan from ClamWin. Alch wanted you to do a test scan of the EICAR file and then do a test scan of the folder in which the EICAR file is placed. Watch ClamWin during the scans and make sure it is scanning--you should see the files zip by on screen. Also note upon completion of the scans what the ClamWin log says about the scans. If nothing is being scanned, you can tell it, and THEN you've got problems. Otherwise, you're okay.

Regards,