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mormonyoyoman


Joined: 02 Dec 2014
Posts: 0
Location: Texas
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There are no options of what to DO with any malware that ClamWin finds.

It's nice that it tells me there are trojans, viruses, and gremlins lurking on the hard drive -- but it gives me no options to quarantine, delete, or anything else.

SOMETIMES (not always) the report tells me that it moved such and such a file to a quarantine folder. Most of the time, it does nothing at all - other than tell me there are various nasties hidden within a drive.

Why no choices? Why no opportunity to clean up the place? This seems highly counter-intuitive to me.
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GuitarBob


Joined: 09 Jul 2006
Posts: 9
Location: USA
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The General configuration tab is where the user can configure what to do with a detected virus file. It has an Infected File option that shows three choices--"report", "remove", and "quarantine". The default that ClamWin comes with is to report. We do not advise anyone to ever use the remove option because this is a good way to lose an important file that might be detected in error (a false positive). If you set the option to quarantine, that is okay--you can use the ClamWin QRestore program in the ClamWin\Bin folder to restore false positive detections, but you should whitelist (exclude) falsely detected files (in the Filters tab--Exclude Matching Filenames) and also upload them to Clam AV so they can correct the signature. ClamWin will refuse to quarantine a valid Microsoft system file that is falsely detected so that your Windows operating system will still work.

If you do not see the General tab with the ILnfected File option, I suggest that you uninstall ClamWin and then re-install it to see if that helps.

Thanks for using ClamWin!

Regards,
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