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Infection found on scan but cant remove
Gdub


Joined: 09 Jun 2006
Posts: 8
Location: Melbourne Australia
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Hi hope someone can help,

My Clamav scan has come up with 2 infections found.

C:/Documents and Settings/Administrator/Application Data/Thunderbird/Profiles/rwhkisyd.default/Mail/Local Folders/Inbox: Email.Phishing.Pay-8 FOUND
C:/Documents and Settings/Administrator/Application Data/Thunderbird/Profiles/rwhkisyd.default/Mail/Local Folders/Trash: Email.Phishing.Pay-8 FOUND
ERROR: Can't open file C:/Documents and Settings/Administrator/Local Settings/Temp/~DF9042.tmp
ERROR: Can't open file C:/hiberfil.sys
ERROR: Can't open file C:/pagefile.sys

How do i get rid of these?? I have tried to go to the infected file to delete it cant find it. I have deleted all spam emails so i am sure by inbox and subsequent mail folders are clean.

I have clamwin set to move infected files to the quarantine folder but i still get these issues on scan.

Can anyone help?

G
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sherpya


Joined: 22 Mar 2006
Posts: 898
Location: Italy
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there is an option that avoid moving / deleting thunderbird mailboxes (since this can cause trash in the profile)
As I see emails are in trash, you may need to empty / compact folder on tb trash
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Gdub


Joined: 09 Jun 2006
Posts: 8
Location: Melbourne Australia
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There is nothing in the inbox or on the trash folder!

This is the issue, i cannot find the infection to be able to delete it!

G
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alch
Site Admin

Joined: 27 Nov 2005
Posts: 1751
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try compacting your thunderbird folders. when you delete an email in TB it doesn't always delete it but may only remove a reference to it in the index. Right click on your inbox and thrash folders and click compact
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sherpya


Joined: 22 Mar 2006
Posts: 898
Location: Italy
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close thunderbird, backup your profile folder and try to delete trash mailbox, it should recreate it, if you get problems revert to backed up
profile
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Gdub


Joined: 09 Jun 2006
Posts: 8
Location: Melbourne Australia
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Thanks Sherpya

What is the easiest way to back up Thunderbird?
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sherpya


Joined: 22 Mar 2006
Posts: 898
Location: Italy
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go to e.g. c:\documents and settings\_yourusername_\application data and copy elsewhere tunderbird directory
to restore remove the dir and put back the backed one
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Virus Found But Can't Find The Affected File
GuitarBob


Joined: 09 Jul 2006
Posts: 4536
Location: USA
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How about configuring ClamWin to move anything it finds to the quarrantine folder? This should put the affected file in the quarrantine folder, and you can see where the virus is then.

Regards,
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Re: Virus Found But Can't Find The Affected File
Gdub


Joined: 09 Jun 2006
Posts: 8
Location: Melbourne Australia
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GuitarBob wrote:
How about configuring ClamWin to move anything it finds to the quarrantine folder? This should put the affected file in the quarrantine folder, and you can see where the virus is then.

Regards,


Thats exactly how it is set up but i still get this infection found on the virus scan.

G
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Infection found on scan but cant remove
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