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ClamWin update process fail since 11th Marc 2016
jorgicsek


Joined: 19 Mar 2016
Posts: 3
Location: Budapest, Hungary
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When will it work again?
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GuitarBob


Joined: 09 Jul 2006
Posts: 4279
Location: USA
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Clam AV has been upgrading and compacting its signature database, but it is now finished. Updates should be working now after being down for several days.

Regards,
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jorgicsek


Joined: 19 Mar 2016
Posts: 3
Location: Budapest, Hungary
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GuitarBob wrote:
Clam AV has been upgrading and compacting its signature database, but it is now finished. Updates should be working now after being down for several days.

Regards,


This is the error message NOW:

"ClamAV update process started at Sun Mar 20 06:44:23 2016
WARNING: getpatch: Can't download main-56.cdiff from database.clamav.net
WARNING: getpatch: Can't download main-56.cdiff from database.clamav.net
WARNING: getpatch: Can't download main-56.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download main.cvd
WARNING: Can't download main.cvd from database.clamav.net
Trying again in 5 secs..."


Otherwise I saw that the ClamAV latest version is 0.99.1, but the ClamWin is yet 0.99, no new version. Is it possible that cause the problem?
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GuitarBob


Joined: 09 Jul 2006
Posts: 4279
Location: USA
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No, I don't think that is the problem. Version .99 is the latest ClamWin version--it has yet to get a release for version .99.1.

There may be a problem with your mirror. Try it again manually a few times and see if it updates okay. If that doesn't work, then set ClamWin for hourly updates and see if it updates okay after a couple of hours. My update after they changed the submission interface didn't seem to work for me manually, but it updated after I just let it update hourly as set. It is working okay now.

Regards,
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jorgicsek


Joined: 19 Mar 2016
Posts: 3
Location: Budapest, Hungary
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GuitarBob wrote:
No, I don't think that is the problem. Version .99 is the latest ClamWin version--it has yet to get a release for version .99.1.

There may be a problem with your mirror. Try it again manually a few times and see if it updates okay. If that doesn't work, then set ClamWin for hourly updates and see if it updates okay after a couple of hours. My update after they changed the submission interface didn't seem to work for me manually, but it updated after I just let it update hourly as set. It is working okay now.

Regards,


NOW It's okay, thanks for the reply.
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GuitarBob


Joined: 09 Jul 2006
Posts: 4279
Location: USA
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Good! Clam AV is supposed to have a more efficient signature update system now, so updates should not take as long as they have in the past, and we ClamWin users will benefit.

Regards,
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gnfnrs


Joined: 11 Apr 2016
Posts: 1
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Hi, i can't download virus database updates. I'he uninstall and reinstall ClamWin (0.99) many times.

Quote:

ClamAV update process started at Mon Apr 11 12:42:15 2016
WARNING: Can't get information about database.clamav.net: Non-recoverable failure in name resolution
WARNING: getpatch: Can't download main-56.cdiff from database.clamav.net
WARNING: Can't get information about database.clamav.net: Non-recoverable failure in name resolution
WARNING: getpatch: Can't download main-56.cdiff from database.clamav.net
WARNING: Can't get information about database.clamav.net: Non-recoverable failure in name resolution
WARNING: getpatch: Can't download main-56.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download main.cvd
WARNING: Can't get information about database.clamav.net: Non-recoverable failure in name resolution
WARNING: Can't download main.cvd from database.clamav.net
Trying again in 5 secs...
ClamAV update process started at Mon Apr 11 12:42:23 2016
WARNING: Can't get information about database.clamav.net: Non-recoverable failure in name resolution
WARNING: getpatch: Can't download main-56.cdiff from database.clamav.net
WARNING: Can't get information about database.clamav.net: Non-recoverable failure in name resolution
WARNING: getpatch: Can't download main-56.cdiff from database.clamav.net
WARNING: Can't get information about database.clamav.net: Non-recoverable failure in name resolution
WARNING: getpatch: Can't download main-56.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download main.cvd
WARNING: Can't get information about database.clamav.net: Non-recoverable failure in name resolution
WARNING: Can't download main.cvd from database.clamav.net
Trying again in 5 secs...
ClamAV update process started at Mon Apr 11 12:42:31 2016
WARNING: Can't get information about database.clamav.net: Non-recoverable failure in name resolution
WARNING: getpatch: Can't download main-56.cdiff from database.clamav.net
WARNING: Can't get information about database.clamav.net: Non-recoverable failure in name resolution
WARNING: getpatch: Can't download main-56.cdiff from database.clamav.net
ERROR: Can't get information about database.clamav.net: Non-recoverable failure in name resolution
WARNING: Incremental update failed, trying to download main.cvd
ERROR: Can't get information about database.clamav.net: Non-recoverable failure in name resolution
ERROR: Can't download main.cvd from database.clamav.net
Giving up on database.clamav.net...
Update failed. Your network may be down or none of the mirrors listed in c:\users\admini~1\appdata\local\temp\tmpi-w9e8 is working. Check http://www.clamav.net/doc/mirrors-faq.html for possible reasons.

--------------------------------------
Completed
--------------------------------------


Any ideas? Thanks!
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GuitarBob


Joined: 09 Jul 2006
Posts: 4279
Location: USA
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Clam AV has had problems with its database for weeks now. It is not releasing very many database updates, and the signatures it does release seem to favor Linux viruses instead of the Windows virus signatures that ClamWin needs. My ClamWin About screen shows main DB is 57 and daily DB is 21488 with a last update of April 7. If you show this, you are up to date--just set ClamWin for automatic updates and don't worry about it. You might also run Clam Sentinel--it will detect many Windows viruses without needing a ClamWin signature.

Regards,
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Updates?
Jack T. Chance


Joined: 28 Apr 2016
Posts: 2
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Have there been any updates from ClamWin regarding this issue? Confused

I just did a fresh install of Portable Apps (including ClamWin Antivirus) on a USB flash drive about a week ago, and ClamWin has been unable to download and install a Virus Database, rendering it useless. It doesn't matter how many times I try, it can never download and install the Database. Sad
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GuitarBob


Joined: 09 Jul 2006
Posts: 4279
Location: USA
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The Clam AV project has been preparing signature updates for over a week now, and ClamWin users are receiving them. Evidently they are not preparing many of them, but they are available. Make sure you have ClamWin set for hourly signature updates.

By the way, you should be using a real-time antivirus program with ClamWin as a backup scanner for best protection.

Regards,
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Jack T. Chance


Joined: 28 Apr 2016
Posts: 2
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Nevermind, I manually downloaded and installed the Database files following the instructions here --> http://www.clamwin.com/content/view/58/27/

And Jimminy Christmas, ClamWin, could your server push the Database down any slower? Rolling Eyes

Oh, and GuitarBob, I use ClamWin only on my USB Flash Drives as a secondary AV program.
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ROCKNROLLKID


Joined: 23 Sep 2013
Posts: 562
Location: **UNKNOWN**
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The portable version of ClamWin is maintained by Portable Apps. It is modified differently then ClamWin for portable use. If you are having issues with the portable version, you will need to bring that up to the person managing it on Portable Apps.
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ClamWin update process fail since 11th Marc 2016
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