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Unable to update: System error
spectrakid


Joined: 05 Feb 2011
Posts: 2
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Hi, a few hours ago ClamWin tried to auto update and was unable to, so I tried doing so manually and it failed as well. I looked around for similar problems and could not find any.

I am running windows 7, my internet connection is just fine, my hosts file has no mention of clamav, am not infected with anything, and am using google's DNS servers. Ideas?

Code:
ClamAV update process started at Sat Feb 05 17:37:14 2011
ERROR: DNS Resolver: Can't query current.cvd.clamav.net
WARNING: Invalid DNS reply. Falling back to HTTP mode.
Reading CVD header (main.cvd): WARNING: Can't get information about database.clamav.net: System error
WARNING: Can't read main.cvd header from database.clamav.net (IP: )
Trying again in 5 secs...
ClamAV update process started at Sat Feb 05 17:37:19 2011
ERROR: DNS Resolver: Can't query current.cvd.clamav.net
WARNING: Invalid DNS reply. Falling back to HTTP mode.
Reading CVD header (main.cvd): WARNING: Can't get information about database.clamav.net: System error
WARNING: Can't read main.cvd header from database.clamav.net (IP: )
Trying again in 5 secs...
ClamAV update process started at Sat Feb 05 17:37:24 2011
ERROR: DNS Resolver: Can't query current.cvd.clamav.net
WARNING: Invalid DNS reply. Falling back to HTTP mode.
Reading CVD header (main.cvd): ERROR: Can't get information about database.clamav.net: System error
WARNING: Can't read main.cvd header from database.clamav.net (IP: )
Giving up on database.clamav.net...
Update failed. Your network may be down or none of the mirrors listed in c:\users\user\appdata\local\temp\tmp64-e72 is working. Check http://www.clamav.net/support/mirror-problem for possible reasons.

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Completed
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GuitarBob


Joined: 09 Jul 2006
Posts: 3554
Location: USA
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Can you update other programs--including other AV software?

Regards,
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spectrakid


Joined: 05 Feb 2011
Posts: 2
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Found the issue: DNS Client Service was not enabled. This theoretically shouldn't cause updates to fail because all the service does is caching and registering the computer's name. It doesn't resolve the names because everything else that I used on the internet resolved domain names just fine.
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Unable to update: System error
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