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CANT UPDATE CLAMWIN PLEASE HELP
Tallula28


Joined: 28 Sep 2010
Posts: 7
Location: London
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Hello

I am unable to update my clamwin I get the following message:

ClamAV update process started at Tue Sep 28 21:50:29 2010
main.cvd is up to date (version: 52, sigs: 704727, f-level: 44, builder: sven)
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11882.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11882.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11882.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: Can't download daily.cvd from database.clamav.net
Trying again in 5 secs...
ClamAV update process started at Tue Sep 28 21:53:05 2010
main.cvd is up to date (version: 52, sigs: 704727, f-level: 44, builder: sven)
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11882.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11882.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11882.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: Can't download daily.cvd from database.clamav.net
Trying again in 5 secs...
ClamAV update process started at Tue Sep 28 21:55:11 2010
main.cvd is up to date (version: 52, sigs: 704727, f-level: 44, builder: sven)
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11882.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11882.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
ERROR: Can't download daily.cvd from database.clamav.net
Giving up on database.clamav.net...
Update failed. Your network may be down or none of the mirrors listed in c:\docume~1\carly\locals~1\temp\tmp4k9thh is working. Check http://www.clamav.net/support/mirror-problem for possible reasons.

--------------------------------------
Completed
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Please someone tell me what to do! I am at a loss. Sad
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Tallula28


Joined: 28 Sep 2010
Posts: 7
Location: London
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P.S I have windows XP
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GuitarBob


Joined: 09 Jul 2006
Posts: 4388
Location: USA
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At times a lot of ClamWin users have a bit of a problem updating. There are several things that can go wrong, and they are usually not the user's fault, such as one of the Clam AV mirror locations that handle the updates is out of snych with the others. I always try a couple of times in a row to update and then wait for a half hour or so and then try it again. It has always updated for me after that half hour.

If it still will not update after that half hour, delete the signature databases from your Clamwin virus database folder. You will see the location of your Virus database folder in ClamWin Preferences, File Locations tab. Delete three files--bytecode, daily, and main. Then run ClamWin and manually update the virus database--click on the ClamWin system tray icon and Download virus database update.

If that does not work, try uninstalling ClamWin and then reinstall it. If nothing works, thne please get back to us here.

Regards,
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Tallula28


Joined: 28 Sep 2010
Posts: 7
Location: London
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Hi

I done both of things you suggested. Deleting the files didn't work so I uninstalled and downloded nd the same thing is happening.

ClamAV update process started at Wed Sep 29 09:56:49 2010
main.cvd is up to date (version: 52, sigs: 704727, f-level: 44, builder: sven)
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11596.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11596.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11596.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: Can't download daily.cvd from database.clamav.net
Trying again in 5 secs...
ClamAV update process started at Wed Sep 29 09:58:54 2010
main.cvd is up to date (version: 52, sigs: 704727, f-level: 44, builder: sven)
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11596.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11596.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11596.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: Can't download daily.cvd from database.clamav.net
Trying again in 5 secs...
ClamAV update process started at Wed Sep 29 10:01:00 2010
main.cvd is up to date (version: 52, sigs: 704727, f-level: 44, builder: sven)
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11596.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
WARNING: getpatch: Can't download daily-11596.cdiff from database.clamav.net
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
nonblock_connect: connect timing out (30 secs)
Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)
ERROR: Can't download daily.cvd from database.clamav.net
Giving up on database.clamav.net...
Update failed. Your network may be down or none of the mirrors listed in c:\docume~1\carly\locals~1\temp\tmpgjh9iz is working. Check http://www.clamav.net/support/mirror-problem for possible reasons.

--------------------------------------
Completed
--------------------------------------


Please tell me what to try now. Also my Windows update refuses to update and I cn even get on the website for it.
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GuitarBob


Joined: 09 Jul 2006
Posts: 4388
Location: USA
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How long have you been using ClamWin? Are you having any other problems that you have noticed? Are you using any other antivirus software (you should be using a real-time AV)? If so, can you update its signature database? If there are other problems besides ClamWin, you may have more than a ClamWin problem.

If you are not using other AV software, I suggest you visit Malwarebytes at http://www.malwarebytes.org/index.php on the web and see if you can dlownload their free version and then update its signature database. Accept the defaults and run a Quick Scan with it.

Then go to to http://www.confickerworkinggroup.org/infection_test/cfeyechart.html on the web and see if you can see all six images. You can page down below the images to interpret the results of this little test. If you can see all 6 images, click on each pane (one at a time) to vist its web site and then return. Do this for each web site to see if you can visit them. If you have any problems here, you are probably infected by the Conficker/Downadup worm and Malwarebytes was unable to clean it up. You can get some help here http://www.confickerworkinggroup.org/infection_test/cfeyechart.html on the web.

Let us know how it goes.

Regards,
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Tallula28


Joined: 28 Sep 2010
Posts: 7
Location: London
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Hi
I have been using ClamWin for about a year and it has been fine.
I checked the website you suggested and could see al the pictures and visit the sites.
I do already have Maleware but that wont let me update either. Says there was an error.
I had some virus download itself onto my PC that took over the thing and I had to go into safe mode to delete it. Shortly after that I got incontact with Mozilla as my browser stopped working and they told me to download Spyware Terminator which I did, and this also added crawler toolbar.
The spyware terminator says its up to date.

Kind regards
Mad
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sherpya


Joined: 22 Mar 2006
Posts: 898
Location: Italy
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I suspect your 'hosts' file has been altered
database.clamav.net ip is not 127.0.0.1 that is localhost

please open c:\windows\system32\drivers\etc\hosts with notepad and see if there are entries
lines starting with # are comments and ignored
you should only have 1 relevant line:
127.0.0.1 localhost

my full hosts file is:
Code:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

127.0.0.1       localhost
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Tallula28


Joined: 28 Sep 2010
Posts: 7
Location: London
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Hi sherpya

Thanks for your reply. I did that and it as follows:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

#block wga
127.0.0.1 mpa.one.microsoft.com


So do you think its that block wga at the bottom? How do I get rid of this, just delete?

Regards
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GuitarBob


Joined: 09 Jul 2006
Posts: 4388
Location: USA
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It simply looks like Windows Genuine Advantage has been hacked on your machine to prevent Microsoft from checking it. It has nothing to do with ClamWin updates. Also, be aware that hacked software has a strong correlation with virus problems.

Regards,
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Tallula28


Joined: 28 Sep 2010
Posts: 7
Location: London
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So do you have no further advice on how I can update my clamwin?
I am reaching the end of my teather! Mad
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GuitarBob


Joined: 09 Jul 2006
Posts: 4388
Location: USA
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Since Malwarebytes will not update for you, that appears serious. Just in case, check your ClamWin internet updates folder. Make sure Enable Automatic Virus Database Updates is checked. That's about all I can suggest, unless Sherpya has something else. Otherwise, it is time for some serious cleaning of your machine.

Regards,
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Tallula28


Joined: 28 Sep 2010
Posts: 7
Location: London
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Oh god that sounds expensive!
How do i get that folder up?
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Can't Update automatically 0.96.2.1
thomasdohling


Joined: 07 Oct 2010
Posts: 6
Location: India
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Read all of your posts on the subject; did all of the things suggested; failed to update. The update occurs automatically on another system; not on this system even after disabling an existing AV. I downloaded the daily update from the site, but the system can't read the .cvd file. So, how do I get the latest updates?
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GuitarBob


Joined: 09 Jul 2006
Posts: 4388
Location: USA
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Can you update the other existing AV?

If you are sure the system is clean, you might try to uninstall ClamWin (via Start, All Programs, ClamWin, Uninstall) and then re-install it and see if that helps.

Another thought: perhaps you need to allow a firewall to let ClamWin update--include it as a trusted file.

Regards,
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thomasdohling


Joined: 07 Oct 2010
Posts: 6
Location: India
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Can update the other AV; allowed ClamAV in firewall; uninstalled/reinstalled ClamWin several times; doesn't automatically update even after temporarily disabling the other AV and the firewall. What else? Any other way to update the database?? Thanks.
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CANT UPDATE CLAMWIN PLEASE HELP
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