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Virus Update Error Code
petesi


Joined: 02 Dec 2007
Posts: 6
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Sir:

Trying to Udate Virus database in ClamWin ver 0.91.2 but keep getting this error code"Can't parse the config file \clamd.conf" I have tried reinstall several time but no help. Any help you can give would be greatly appreciated.

Thanks in Advance

Pete/NJ
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GuitarBob


Joined: 09 Jul 2006
Posts: 4360
Location: USA
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Hmmm. My version of ClamWin 0.91.2 doesn't have a clamd.conf file in any directory that I can see. I understand that ClamWin uses the freshclam executable--not clamd. Are you running Windows or Linux? Clamwin is written for the Windows OS.

Regards,
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Virus Database Updates
petesi


Joined: 02 Dec 2007
Posts: 6
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Bob:

I am running Windows /ME and I have deleted and reinstall with no help??
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alch
Site Admin

Joined: 27 Nov 2005
Posts: 1751
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clamwin creates a conf file for freshclam on the fly and specifies it on the command line. Are you updating from ClamWin GUI or or command line?


Last edited by alch on Mon Dec 03, 2007 12:47 am; edited 1 time in total
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petesi


Joined: 02 Dec 2007
Posts: 6
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Alch:

I use Clamwin to due all my updating.

thanks

Pete/NJ
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GuitarBob


Joined: 09 Jul 2006
Posts: 4360
Location: USA
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For scanning, Clamwin uses clamscan, and Clam AV on Linux uses clamd. ClamWin uses freshclam to update. Can you manually update? You might get some help from the FAQ on manually downloading updates. This may be a problem unique to Clamwin on a ME machine--maybe you need to change the configuration file. At any rate, I'm sure a developer will drop by before long with a better answer.

Regards,
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alch
Site Admin

Joined: 27 Nov 2005
Posts: 1751
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petesi wrote:
Alch:

I use Clamwin to due all my updating.

thanks

Pete/NJ


Could you please run a manual database update from clamwin GUI. Then don't close clamwin window and open %temp%\clamwin1.log in notepad, it should have freshclam.exe command line. Please paste it here.
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Virus Database Updates
petesi


Joined: 02 Dec 2007
Posts: 6
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Alch:

How do I do that ???


Pete/NJ
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Virus Database Updates
petesi


Joined: 02 Dec 2007
Posts: 6
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Alch:

Here is the log info Hope this is what your looking for ?

System Locale: ('en_US', 'cp1252')
Default Encoding: cp1252
command line path:
Traceback (most recent call last):
File "wxDialogStatus.pyo", line Scheduler terminated
pywintypes.error: (0, 'SetForegroundWindow', 'No error message is available')
C:\PROGRAM FILES\CLAMWIN\lib\clamwin.zip\Utils.py:445: FutureWarning: %u/%o/%x/%X of negative int will return a signed string in Python 2.4 and up
Cleanup for process fff9d317
C:\PROGRAM FILES\CLAMWIN\lib\clamwin.zip\Utils.py:446: FutureWarning: %u/%o/%x/%X of negative int will return a signed string in Python 2.4 and up
Could not write to the log file C:\WINDOWS\All Users\.clamwin\log\ClamUpdateLog.txt. Error: [Errno 2] No such file or directory: 'c:\\windows\\temp\\tmprawmhk'
Unable to remove file c:\windows\temp\tmprawmhk. Error: [Errno 2] No such file or directory: 'c:\\windows\\temp\\tmprawmhk'


If not let me know

Thanks
Pete/NJ
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budtse


Joined: 14 Jan 2006
Posts: 372
Location: Belgium
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Hi Petesi,

Are you using the official (native English) ClamWin version or the localized version ?? I suspect you use the localized version because the logfile mentions the system locale, I don't think the official release does that.

If you use the localized version, please uninstall it and try the official version in stead. Localized version is still a bit unstable (in particular the latest version). Next version will have lots of fixes.

regards,
Peter
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Virus Database Updates
petesi


Joined: 02 Dec 2007
Posts: 6
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Bud:

I am a little confused. I got the program right from Clamwin web site, How do you tell the difference? I only saw the one verizon.

Thanks
Pete/NJ
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budtse


Joined: 14 Jan 2006
Posts: 372
Location: Belgium
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Sorry, I was wrong. I looked it up in the code and the official version does log the system locale, so you can ignore my post.
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jacjoa


Joined: 14 Dec 2007
Posts: 3
Location: Illinois
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I am having some issues with occasionial Automatic Virus update Errors (see below), sometimes it works sometimes I have to manual update. So my question is... is there some thing I need to do to fix this? Is this a problem or is it a hic-up and don't worry? Like I am trying to say, it doesn't happen all the time and more times then not it does get the update without my help. Below is a copy of the error I get. Any advise would be welcomed.


ERROR: getfile: Unknown response from remote server (IP: 72.21.63.182)
ERROR: getpatch: Can't download daily-5108.cdiff from database.clamav.net
ERROR: getfile: Unknown response from remote server (IP: 72.21.63.182)
ERROR: getpatch: Can't download daily-5108.cdiff from database.clamav.net
ERROR: getfile: Unknown response from remote server (IP: 72.21.63.182)
ERROR: getpatch: Can't download daily-5108.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
ERROR: getfile: Unknown response from remote server (IP: 72.21.63.182)
ERROR: Can't download daily.cvd from database.clamav.net
Trying again in 5 secs...
ClamAV update process started at Thu Dec 13 08:01:12 2007
main.inc is up to date (version: 45, sigs: 169676, f-level: 21, builder: sven)
Ignoring mirror 72.21.63.182 (due to previous errors)
Trying host database.clamav.net (155.98.64.86)...
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flyco


Joined: 15 Dec 2007
Posts: 3
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I think I may be encountered the same problem and you hope that any form of answer. Thanks
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GuitarBob


Joined: 09 Jul 2006
Posts: 4360
Location: USA
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There will occasionally be a problem with the Clam servers, and there isn't anything that needs to be done for that by the user. The problem is usually fixed on the Clam end in a short time. Here's what I do: I try the signature update once right after I have a problem. Then if I still have the problem, I will wait an hour or so before trying the update again. I can't recall a server update problem occuring after an hour's wait, but if it does, I would check the ClamWin forum to see if anyone else has a similar problem. If they don't, then I would make a post about it.

Since ClamWin is an on-demand file scanner at present, missing a couple of updates probably isn't too critical unless you were planning a major scan right after an update failed. If you set ClamWin to make hourly updates, you can just "set and forget," unless you see from your update logs that the problem has persisted for several hours. In that case, you might make a post/inquiry here in the ClamWin forum.

Regards,
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Virus Update Error Code
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