ClamWin Free Antivirus Forum Index
ClamWin Free Antivirus
Support and Discussion Forums
Reply to topic
Can't access file
LarsLj


Joined: 22 Apr 2007
Posts: 4
Reply with quote
How come that clamscan can't access some incoming emails, mostly infected. See the following report.

WARNING: Can't access file F:\Program\RaidenMAILD\Inboxes\xx\_20070912035506-450907602-3392.eml

----------- SCAN SUMMARY -----------
Known viruses: 152098
Engine version: 0.91.2
Scanned directories: 0
Scanned files: 0
Skipped non-executable files: 0
Infected files: 0
Data scanned: 0.00 MB
Time: 13.369 sec (0 m 13 s)

Scan Started Wed Sep 12 03:00:00 2007
View user's profileSend private message
alch
Site Admin

Joined: 27 Nov 2005
Posts: 1748
Reply with quote
there can be a number of reasons, all unrelated to clamwin itself
- Another on-access AV blocking access
- file being opened for exclusive use by another program (i.e mail server during POP3 delivery)
- lack of security permissions
View user's profileSend private message
LarsLj


Joined: 22 Apr 2007
Posts: 4
Reply with quote
This happens sometimes, not every mail.
Clamscan is on my mailserver with Raidenmaild.
There is no other AV-program on the computer.
All clients were shut down, so there was no POP3 delivery going on.
If it is lack of security permissions how can I check this?
View user's profileSend private message
alch
Site Admin

Joined: 27 Nov 2005
Posts: 1748
Reply with quote
I think more likely reason is your mail server opening the file for exclusive access. It can be when your mailserver writes the email to a file after during SMTP session
View user's profileSend private message
Can't access file
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
All times are GMT  
Page 1 of 1  

  
  
 Reply to topic