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Installed V 0.90.2.1, Now can't update
cmarte


Joined: 11 Jul 2007
Posts: 7
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Asked to update each time open ClamWin. ClamWin shows updating screen as though it's updating, but does not update. Help.
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GuitarBob


Joined: 09 Jul 2006
Posts: 4362
Location: USA
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I don't know what version you are using or on what system, but if you recently installed ClamWin, you might try a complete reinstall--remove your old version (save your config file if you want to insert in the bin directory later) and then download the latest version and install it. If you continue to have problems, you might post the update log message or a screen print here for one of the developers to look at.

Regards,
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alch
Site Admin

Joined: 27 Nov 2005
Posts: 1751
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check your firwall too and allow freshclam.exe access to the net
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Installed V 0.90.2.1, Now can't update
cmarte


Joined: 11 Jul 2007
Posts: 7
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Have done a complete reinstall of ClamWin V 0.90.2.1 and usually shut my firewall when downloading virus updates.
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Installed V 0.90.2.1, Now can't update
cmarte


Joined: 11 Jul 2007
Posts: 7
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This is a copy of my log file:

--------------------------------------
freshclam 0.90.2 (OS: win32, ARCH: x86, CPU: i686)
ClamAV update process started at Fri Jun 29 18:17:23 2007
--------------------------------------
freshclam 0.90.2 (OS: win32, ARCH: x86, CPU: i686)
ClamAV update process started at Fri Jun 29 22:22:50 2007
--------------------------------------
freshclam 0.90.2 (OS: win32, ARCH: x86, CPU: i686)
ClamAV update process started at Sat Jun 30 14:26:37 2007
--------------------------------------
freshclam 0.90.2 (OS: win32, ARCH: x86, CPU: i686)
ClamAV update process started at Sat Jun 30 20:43:24 2007
--------------------------------------
freshclam 0.90.2 (OS: win32, ARCH: x86, CPU: i686)
ClamAV update process started at Sun Jul 01 10:24:17 2007
--------------------------------------
freshclam 0.90.2 (OS: win32, ARCH: x86, CPU: i686)
ClamAV update process started at Tue Jul 03 10:31:34 2007
--------------------------------------
freshclam 0.90.2 (OS: win32, ARCH: x86, CPU: i686)
ClamAV update process started at Thu Jul 05 19:23:53 2007
--------------------------------------
freshclam 0.90.2 (OS: win32, ARCH: x86, CPU: i686)
ClamAV update process started at Fri Jul 06 10:00:03 2007
--------------------------------------
freshclam 0.90.2 (OS: win32, ARCH: x86, CPU: i686)
ClamAV update process started at Wed Jul 11 16:14:29 2007
--------------------------------------
freshclam 0.90.2 (OS: win32, ARCH: x86, CPU: i686)
ClamAV update process started at Wed Jul 11 17:32:39 2007
--------------------------------------
freshclam 0.90.2 (OS: win32, ARCH: x86, CPU: i686)
ClamAV update process started at Wed Jul 11 17:29:37 2007
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GuitarBob


Joined: 09 Jul 2006
Posts: 4362
Location: USA
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Are you using a proxy to connect? There is a tab under ClamWin configuration/preferences to handle this.

Regards,
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cmarte


Joined: 11 Jul 2007
Posts: 7
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I do not have a proxy.
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GuitarBob


Joined: 09 Jul 2006
Posts: 4362
Location: USA
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What is your update frequency (make sure it's not weekly)? Try some other frequency settings (make sure you have enabled automatic update) and see if they work. Make sure the download site is: database.clamav.net in your configuration and that you have a starting time.

Regards,
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Installed V 0.90.2.1, Now can't update
cmarte


Joined: 11 Jul 2007
Posts: 7
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Thanks to your help I am now able to update.
Thanks again.
cmarte
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GuitarBob


Joined: 09 Jul 2006
Posts: 4362
Location: USA
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Well, you're very welcome. We're just users helping other users.

What finally did the trick? It might help someone else some time.

Regards,
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Installed V 0.90.2.1, Now can't update
cmarte


Joined: 11 Jul 2007
Posts: 7
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Automatic update was not enabled.
Thanks again.
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Installed V 0.90.2.1, Now can't update
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