ClamWin Free Antivirus Forum Index
ClamWin Free Antivirus
Support and Discussion Forums
Reply to topic
Remove or Quarantine setting deletes the whole Inbox
alch
Site Admin

Joined: 27 Nov 2005
Posts: 1748
Reply with quote
After scanning my Thunderbird Mailbox, ClamWin found a virus (a message with attachment i forget to dump), and deleted the whole inbox folder content!
View user's profileSend private message
alch
Site Admin

Joined: 27 Nov 2005
Posts: 1748
Reply with quote
Please use "Remove Infected Files" very cautiosly as it may remove the whole file when a virus is found in a single message. If you configure ClamWin to quarantine infected files, then you should be able to restore the files from quarantine.

To restroe files form quarantine check the scanning report, look for where ClamWin moved the files to quarantine, it should have the compete path of where the file was originally at in there too. Then copy the files back.

However if you configure it to remove the only option is to use file recovery software and try to restore the deleted files. It may not always be successfull though, depending on whether or not the disk space occupied by the deleted file has been overwritten.

There is a free data recovery utility: PC INSPECTOR File Recovery: http://www.pcinspector.de/file_recovery/uk/download.htm www.pcinspector.de/file_recovery/uk/download.htm
View user's profileSend private message
Clamwin Quarantine Files
drunkmonk


Joined: 05 Dec 2005
Posts: 1
Reply with quote
Hi

I have downlaoded the latest clamwin and installed and scanned my PC. I have selected the option to quarantine files to the quarantine folder. When it quarantined, the files were split and a smaller in size. Is there a way to restore the quarantine files. Im sure you cant just move the files back to the original folder. Some files are complete size but others have been split.
View user's profileSend private message
alch
Site Admin

Joined: 27 Nov 2005
Posts: 1748
Reply with quote
Quote:
When it quarantined, the files were split and a smaller in size.

I doubt that calmwin split quarantined files in parts, it uses simple copy operation to quarantine the files.
View user's profileSend private message
asjones


Joined: 10 Dec 2005
Posts: 2
Reply with quote
In the future could Clam be made smart enough to realize that it is canning a MBX file with encoded attachments and have it just move or remove the attachment and not the entire MBX file?

this would be everyone's benifit.
View user's profileSend private message
Re: Remove or Quarantine setting deletes the whole Inbox
danr


Joined: 14 Nov 2008
Posts: 1
Reply with quote
alch wrote:
After scanning my Thunderbird Mailbox, ClamWin found a virus (a message with attachment i forget to dump), and deleted the whole inbox folder content!



same situation with Thunderbird version 2.0.0.17 (20080914)


Sad


Dan
View user's profileSend private message
alch
Site Admin

Joined: 27 Nov 2005
Posts: 1748
Reply with quote
what version are you using? Since very long time ago clamwin no longer deletes mailboxes.
View user's profileSend private message
jvsljl


Joined: 27 Apr 2009
Posts: 2
Reply with quote
I used Clamware to scan my Eudora email and it deleted my entire out box. How can I retrieve these files??

spud
View user's profileSend private message
alch
Site Admin

Joined: 27 Nov 2005
Posts: 1748
Reply with quote
if you set Clamwin to quarantine infected files then it can be found in the quarantine folder. Look in clamwin settings for the folder path.
View user's profileSend private message
jvsljl


Joined: 27 Apr 2009
Posts: 2
Reply with quote
Thanks. Unfortunately, and unbeknown to me, the setting was set at Remove. The quarantine folder is empty. Is there a way to retrieve removed files? I checked the file retriever website mentioned in this string but it was almost entirely written in German so I did not proceed with it unless someone can really recommend it. Is there another program folks can recommend?
View user's profileSend private message
alch
Site Admin

Joined: 27 Nov 2005
Posts: 1748
Reply with quote
This one is not bad (in English)
http://www.pcinspector.de/Sites/file_recovery/info.htm?language=1
View user's profileSend private message
Remove or Quarantine setting deletes the whole Inbox
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
All times are GMT  
Page 1 of 1  

  
  
 Reply to topic