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My update problem
mascott


Joined: 16 Apr 2007
Posts: 3
Location: WA, USA
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With Vista as the OS and using version .92 - I get the following message when I attempt an update. I cannot figure out what I have done wrong.

ClamAV update process started at Fri Apr 18 11:55:08 2008
WARNING: Invalid DNS reply. Falling back to HTTP mode.
Reading CVD header (main.cvd): OK
main.inc is up to date (version: 46, sigs: 231834, f-level: 26, builder: sven)
Please check if ClamAV tools are linked against the proper version of libclamav
Reading CVD header (daily.cvd): OK
WARNING: getfile: daily-6677.cdiff not found on remote server (IP: 65.120.238.2)
WARNING: getfile: daily-6677.cdiff not found on remote server (IP: 65.120.238.2)
WARNING: getfile: daily-6677.cdiff not found on remote server (IP: 65.120.238.2)
ERROR: getfile: Can't create new file ./clamav-8615f0d0a57cf0cf66ae88fcb540423c.00000e94.clamtmp in C:\Documents and Settings\All Users.WINDOWS\.clamwin\db
ERROR: Can't download daily.cvd from database.clamav.net
ERROR: Can't open mirrors.dat for writing
LibClamAV Error: DNS Resolver: Can't query current.cvd.clamav.net
LibClamAV Error: Database Directory: C:\Documents and Settings\All Users.WINDOWS\.clamwin\db not locked
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My Update problem
mascott


Joined: 16 Apr 2007
Posts: 3
Location: WA, USA
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Version .93 does not appear to have resolved the problem.

ClamAV update process started at Sun Apr 20 08:22:16 2008
WARNING: Invalid DNS reply. Falling back to HTTP mode.
Reading CVD header (main.cvd): OK
main.cvd is up to date (version: 46, sigs: 231834, f-level: 26, builder: sven)
Reading CVD header (daily.cvd): OK
ERROR: chdir_tmp: Can't create directory ./clamav-f22cff4498611a9039b706a0f7fac60f.000004bc.clamtmp
ERROR: getfile: Can't create new file C:\Documents and Settings\All Users.WINDOWS\.clamwin\db/clamav-8f6dd887d33a02a9799a116db2c40efe.000004bc.clamtmp in C:\Documents and Settings\All Users.WINDOWS\.clamwin\db
Hint: The database directory must be writable for UID 0 or GID 0
WARNING: Can't download daily.cvd from database.clamav.net
ERROR: Can't open mirrors.dat for writing
LibClamAV Error: DNS Resolver: Can't query current.cvd.clamav.net
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alch
Site Admin

Joined: 27 Nov 2005
Posts: 1748
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might be the folder permissions issue. What Opearting system is it?
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My Update Problem
mascott


Joined: 16 Apr 2007
Posts: 3
Location: WA, USA
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The operating system is Vista. I will recheck the permissions.
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alch
Site Admin

Joined: 27 Nov 2005
Posts: 1748
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C:\Documents and Settings\All Users.WINDOWS\.clamwin\ needs to be writable by everyone. Clamwin installer usually sets the permissions up.
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bdennir


Joined: 26 Apr 2008
Posts: 1
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alch wrote:
C:\Documents and Settings\All Users.WINDOWS\.clamwin\ needs to be writable by everyone. Clamwin installer usually sets the permissions up.


I tried altering permissions, but no luck. So, using the compatibility tab, click on permissions for all users, then click runas administrator, seems to work. That seems to me a shortcut that should be temporary. Anyway, is there like a permission template, or what specific permissions would be required for it to run correctly for all authenticated users?

Thanks.
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alch
Site Admin

Joined: 27 Nov 2005
Posts: 1748
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If you run clamwin installer 0.93 in Vista and select to install for all users then it will put the database and some other folders in the following folder:
c:\ProgramData\.clamwin and adjust the folder permission to allow authenticated users full access.
Therefore no further action is required by a system administrator to make it work.

Just uninstall and reinstall clamwin. During installation use the account with admin privileges
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My update problem
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