ClamWin Free Antivirus Forum Index
ClamWin Free Antivirus
Support and Discussion Forums
Reply to topic
Deleting Infected Files
FrankieBoy


Joined: 18 Dec 2016
Posts: 1
Location: PA
Reply with quote
How do I delete the files in the Quarantine Folder?
View user's profileSend private message
GuitarBob


Joined: 09 Jul 2006
Posts: 4266
Location: USA
Reply with quote
The simplest way to delete a file from quarantine is to just go to the ClamWin quarantine folder (C:\ProgramData\.clamwin\quarantine), find the file, right click on it, and select delete. The Qrecover program in the C:\Program Files (x86)\ClamWin\bin folder is only good for restoring files from quarantine that are falsely detected (false positive). If you are using Clam Sentinel along with ClamWin , you can select the Sentinel Recover program from the Clam Sentinel system tray icon menu (select Quarantine, Sentinel Recover, tick the file, and select the red X to delete).

Thanks for using ClamWin!
View user's profileSend private message
Infected files in WinXP
yagottabob


Joined: 28 Oct 2012
Posts: 1
Reply with quote
Where do I find and clean infected files with WinXP? Do I need to use the command prompt?
View user's profileSend private message
GuitarBob


Joined: 09 Jul 2006
Posts: 4266
Location: USA
Reply with quote
ClamWin comes with a default Infected File option of Report Only. There are two more options: Remove and Quarantine. You can select to quarantine infected files in the Tools, Preferences, General tab. Select Quarantine and OK it. Don't ever select Remove--in case a file is falsely-detected (a false positive), because you could lose an important file--maybe even your system if it is a falsely detected system file.

You can restore files from quarantine (if they are falsely detected) by going to the ClamWin program file folder in the bin subfolder and clicking on the QRecover.exe program. Some users have trouble doing it this way, so let us know if this ever happens to you.

Thanks for using ClamWin!

Regards,
View user's profileSend private message
danccu


Joined: 30 May 2017
Posts: 2
Location: UK
Reply with quote
Is there any option to set the automatical remove of the infected files?
View user's profileSend private message
GuitarBob


Joined: 09 Jul 2006
Posts: 4266
Location: USA
Reply with quote
Yes, you can access the infected file options via the ClamWin Configure, General menu from the ClamWin system tray icon or via the Tools, Preferences, General menu from the ClamWin icon on your desktop. There are three infected file options: Report, Remove, or Quarantine. Remove is not recommended, to prevent reomval of a falsely-detected (false positive) file. Quarantine is probably best for most non-expert users. Items will stay in quarantine unless manualley deleted, and they are harmless there with a "infected" file extension.

Thanks for using ClamWin!

Regards,
View user's profileSend private message
Deleting Infected Files
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
All times are GMT  
Page 1 of 1  

  
  
 Reply to topic