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Outlook won't send
CarrieKay


Joined: 08 Oct 2008
Posts: 2
Location: Wasilla, AK
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Since I switched from AVG to Clamwin, one of my outlook accounts won't send mail but will receive. It is an IMAP/SMTP account. Could Clamwin be causing this, and is there a workaround?
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alch
Site Admin

Joined: 27 Nov 2005
Posts: 1748
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do you get any errors when sending?
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CarrieKay


Joined: 08 Oct 2008
Posts: 2
Location: Wasilla, AK
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Yes, but it turns out my ISP requires me to use their outgoing server, so that was the problem.
Thank you!
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hasseb432


Joined: 18 Nov 2014
Posts: 1
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Hi We use ClamWin and hMail on our windows 2003 server. That works really well except for the interception of the PayPal receipts whenever a user buys something through PayPal.
It says:- Virus found: Receipt for Your Payment to Apus Corporation Pty Ltd

It only happens via PayPal. How can I prevent this?



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Last edited by hasseb432 on Sun Dec 21, 2014 6:00 am; edited 1 time in total
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GuitarBob


Joined: 09 Jul 2006
Posts: 4203
Location: USA
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I think the only way to prevent this is to get Clam AV to change the signature that detects the receipt as malware. I assume the receipt is in an attachment (If there is no attachment, then the false signature is being detected in the email itself. See if you can get a copy of the attachment or get the source code for the email and submit it to Clam AV at http://www.clamav.net/report/report-malware.html on the web. It may take a while for Clam AV to fix their false signature. If that is the case, send email to jesler@cisco.com. Joel is the open source rep for Clam AV and he may be able to help.

It is difficult to pull individual files out of a mailbox with ClamWin.

Regards,
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Outlook won't send
Lopata
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First, check the Send/Receive progress dialog for error codes. Browse to Tools, Send/Receive, Send/Receive settings, Show progress and click on the error tab. The error will resemble this, with a different error number and possibly a better explanation than "unknown error"

Task '<account> - Sending' reported error (0x80040119) : 'Unknown Error 0x80040119
Outlook won't send
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