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Unable to download ClamAV database
ExcelledProducts


Joined: 04 Nov 2012
Posts: 2
Location: United States, CT
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Recent I have not been able to download any of the database updates. Are their server problems?
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GuitarBob


Joined: 09 Jul 2006
Posts: 4388
Location: USA
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If you read some previous posts here, you will see that Sherpya thinks the problem is due to IPV6 code, and he is thinking about disabling it with the next ClamWin port of the Clam AV code. It will probably be at least a month or two before that happens.

For now, you can either go back to the previous version of ClamWin before .97.8 or do manual updates. I personally think that a Windows patch probably caused the problem.

Thank you for using ClamWin.

Regards,
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Re: Unable to download ClamAV database
tizef


Joined: 24 Feb 2012
Posts: 60
Location: France
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ExcelledProducts wrote:
Recent I have not been able to download any of the database updates. Are their server problems?

Could you please give us a little more details, such as operating system and error messages?

GuitarBob wrote:
[...] Sherpya thinks the problem is due to IPV6 code, and he is thinking about disabling it with the next ClamWin port of the Clam AV code.

In some regions the only database server supports IPv6. Does Sherpya think this disabling could be optional?

Note As of Sunday, 21 July 2013 IPv6 is supported by 37/119 (about 31 %) servers in 18 countries: Belgium (1/1), Brazil (1/4), Canada (2/2), China (1/1), Czech Republic (2/4), France (1/7), Germany (9/15), Ireland (1/1), Italy (2/3), Japan (4/8), Netherlands (4/5), South Africa (1/3), Spain (1/3), Switzerland (1/2), Taiwan (1/2), Turkey (1/1), United Kingdom (1/3) and United States (3/13).

GuitarBob wrote:
I personally think that a Windows patch probably caused the problem.

Well, fixing that would certainly require more work!
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GuitarBob


Joined: 09 Jul 2006
Posts: 4388
Location: USA
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Is anyone with this problem running with administrator rights? If not, I suggest you configure for admin rights, if possible, and see what happens.

Regards,
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Scendera


Joined: 16 May 2010
Posts: 9
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GuitarBob wrote:
Is anyone with this problem running with administrator rights? If not, I suggest you configure for admin rights, if possible, and see what happens.

Regards,


Unfortunately, no change. I'm a home user on a Vista x64 box so I can get away with stuff like that early in the process easier than some of the folks talking about servers. Would have reported instantly if anything I did had worked.
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GuitarBob


Joined: 09 Jul 2006
Posts: 4388
Location: USA
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I'm sorry it didn't work--I noticed that our (wife's really) Win 8 64 bit at times doesn't do a scheduled scan. I have also noticed that when I do a manual memory scan, I have to confirm admin rights in order to scan system files in memory--even though she has admin rights. Even with admin rights, I still have to confirm in that case. Kind of makes me wonder if Clam has admin rights really.

Regards,
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Scendera


Joined: 16 May 2010
Posts: 9
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Huh, now those are issues I've never seen. Vista seems to be a little more docile in that respect.
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Unable to download ClamAV database
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