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worldofrugs


Joined: 09 Dec 2010
Posts: 6
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Lost over 7000 files into guarantine....
Restore tool does not work on WIn2000 (NT) server --> not a valid win-32 application.
I think(!!), I found the log-file....
Any way I can automatically recover instead of doing it manual?
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worldofrugs


Joined: 09 Dec 2010
Posts: 6
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Anyone???
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beginner's support
sbecnel793


Joined: 09 Apr 2012
Posts: 1
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hi, is there some other thread for this topic for beginners? i'm not quite technical and our office just started using the antivirus. i'm scrambling. thanks.
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GuitarBob


Joined: 09 Jul 2006
Posts: 4171
Location: USA
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Welcome to ClamWin!

Since this thread was originally made, the ClamWin developers have added a utility program called QRecover that lets you restore a file from quarantine. Of course you would only do this for a file that has been falsely quarantined that does not really have a virus. To access the QRecover program, Start, All Programs, ClamWin Antivirus, Quarantine Browser. You can also run the program by going to the ClamWin program folder, bin subfolder, and click on QRecover.exe. Operation of the quarantine browser is fairly intuitive, but let us know if you have any problems with it.

Of course, after restoring a file from quarantine, you should visit the Clam AV web site and report a false positive detection of the file, so that Clam will "fix" the signature. Until the signature is fixed, ClamWin will still quarantine the file every time it is scanned, so you may want to exclude that file from scanning in ClamWin's configuration menu, Filters tab, Exclude Matching filenames.

Regards,
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How to recover quarantined files if you have the logs
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