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Problems with update
mahiques


Joined: 04 Jan 2006
Posts: 1
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Dear All,
I am failing to update the virus database (it is the first time it occurs). The message below appears everytime I try to update the database.

ClamAV update process started at Wed Jan 4 15:46:54 2006
main.cvd is up to date (version: 34, sigs: 39625, f-level: 5, builder: tkojm)
ERROR: Can't get information about database.clamav.net: No IP address
Connection with database.clamav.net (IP: ???) failed.
Trying again in 5 secs...
ClamAV update process started at Wed Jan 4 15:46:59 2006
main.cvd is up to date (version: 34, sigs: 39625, f-level: 5, builder: tkojm)
ERROR: Can't get information about database.clamav.net: No IP address
Connection with database.clamav.net (IP: ???) failed.
Trying again in 5 secs...
ClamAV update process started at Wed Jan 4 15:47:04 2006
main.cvd is up to date (version: 34, sigs: 39625, f-level: 5, builder: tkojm)
ERROR: Can't get information about database.clamav.net: No IP address
Connection with database.clamav.net (IP: ???) failed.
Giving up on database.clamav.net...
ERROR: Update failed. Your network may be down or none of the mirrors listed in freshclam.conf is working.

-------------------
Completed
-------------------

What shall I do?

Thanks
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alch
Site Admin

Joined: 27 Nov 2005
Posts: 1751
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most likely you need to configure clamwin to use a proxy server.
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help me :cry:
mouchete2003


Joined: 16 May 2006
Posts: 3
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hello, we have a pblm with clamwin.
I inqtall clamav in server linux (it is a proxy @ip 10.0.0.1), after i install clamwin in client in my lan i configure clamwin that : internetupdate : download site ; 10.0.0.1
and in proxy -proxy server :10.0.0.1
baut we enable to update clamwin, it shown : can't connect via 10.0.0.1.
can you help me Crying or Very sad
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alch
Site Admin

Joined: 27 Nov 2005
Posts: 1751
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you need to put main.cvd and daily.cvd into your web server root for this scenario to work. refer to the advanced manual section for more info. No need for proxy server in this case
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mouchete2003


Joined: 16 May 2006
Posts: 3
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hello alch, but we have main.cvd and daily.cvd in my server proxy not in my server web because i installed clamav in this server,
can i use my update from my server proxu or i install again clamav in my server web?
if i can use my server proxy how?
thank you
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alch
Site Admin

Joined: 27 Nov 2005
Posts: 1751
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your post is very confusing. you can update either form your own server or from database.clamav.net
Please read appropriate clamav and apache documentation
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Same problem, no proxy solution
leoperbo


Joined: 07 Jun 2006
Posts: 1
Location: Veracruz, M?©xico
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I'd the same problem as mahiques (exactly the same log report)...
--------------------------------------
freshclam daemon 0.88.2 (OS: win32, ARCH: x86, CPU: i686)
ClamAV update process started at Wed Jun 07 13:23:37 2006
main.cvd is up to date (version: 38, sigs: 51206, f-level: 7, builder: tkojm)
ERROR: Can't get information about database.clamav.net: No IP address
Trying again in 5 secs... (tree tries)

ERROR: Update failed. Your network may be down or none of the mirrors listed in freshclam.conf is working.
ERROR: Update failed. Your network may be down or none of the mirrors listed in freshclam.conf is working.
--------------------------------------

Idea It solved changing the download site to:

db.es.clamav.net

Then...
--------------------------------------
freshclam daemon 0.88.2 (OS: win32, ARCH: x86, CPU: i686)
ClamAV update process started at Wed Jun 07 13:25:36 2006
main.cvd is up to date (version: 38, sigs: 51206, f-level: 7, builder: tkojm)
daily.cvd updated (version: 1518, sigs: 7853, f-level: 8, builder: ccordes)
Database updated (59059 signatures) from db.es.clamav.net (IP: 194.65.79.153)
--------------------------------------

No proxy server configuration needed! But I don't know how to configure various download sites Sad
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Re: Same problem, no proxy solution
Jeeves


Joined: 08 Jun 2006
Posts: 1
Location: Tucson AZ
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I hate to pile on, but I'm having the same problem under Win XP SP2.

ClamAV update process started at Thu Jun 08 12:58:53 2006
WARNING: Invalid DNS reply. Falling back to HTTP mode.
Reading CVD header (main.cvd): ERROR: CVD file not found on remote server
ERROR: Can't read main.cvd header from database.clamav.net (IP: 64.34.165.168)
Trying again in 5 secs...

The "Can't read main.cvd header.." line combined with the successful download from the alternate server site mentioned below by leoperbo indicates a problem with the database.clamav.net server, doesn't it?

Jeeves
leoperbo wrote:
I'd the same problem as mahiques (exactly the same log report)...
--------------------------------------
freshclam daemon 0.88.2 (OS: win32, ARCH: x86, CPU: i686)
ClamAV update process started at Wed Jun 07 13:23:37 2006
main.cvd is up to date (version: 38, sigs: 51206, f-level: 7, builder: tkojm)
ERROR: Can't get information about database.clamav.net: No IP address
Trying again in 5 secs... (tree tries)

ERROR: Update failed. Your network may be down or none of the mirrors listed in freshclam.conf is working.
ERROR: Update failed. Your network may be down or none of the mirrors listed in freshclam.conf is working.
--------------------------------------

Idea It solved changing the download site to:

db.es.clamav.net

Then...
--------------------------------------
freshclam daemon 0.88.2 (OS: win32, ARCH: x86, CPU: i686)
ClamAV update process started at Wed Jun 07 13:25:36 2006
main.cvd is up to date (version: 38, sigs: 51206, f-level: 7, builder: tkojm)
daily.cvd updated (version: 1518, sigs: 7853, f-level: 8, builder: ccordes)
Database updated (59059 signatures) from db.es.clamav.net (IP: 194.65.79.153)
--------------------------------------

No proxy server configuration needed! But I don't know how to configure various download sites Sad
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same story different message
mrkitchen


Joined: 13 Jun 2006
Posts: 1
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Quote:
Could not start process:
"C:\Program Files\ClamWin\bin\freshclam.exe" --stdout --datadir="C:/Documents and Settings/All Users/.clamwin/db" --config-file="c:/docume~1/mr50ef~1.kit/locals~1/temp/tmpkk3oy5" --log="c:/docume~1/mr50ef~1.kit/locals~1/temp/tmpdmg2pj"
Error: Could not start process.
C:\Program Files\ClamWin\bin\freshclam.exe
File does not exist.

Is the msg, I am getting, I don't need a proxy, and I also do not know how to configure different download sites.

Thanks for the help.[/quote]
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alch
Site Admin

Joined: 27 Nov 2005
Posts: 1751
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most likely a reinstall will solve it
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Problems with update
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