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I just can't get the updates to the definitions to download
johngoodin


Joined: 01 Jul 2010
Posts: 1
Location: Soitheast USA
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I just can't get the updates to the definitions to download period.

I'm running Zone Alarm Internet Security Suite version 9.1.507.00

The really crazy part is I'm running both the same ZA and WinClam versions on my XP Home system with no problems whatsoever.

This Toshiba laptop is another matter. It has never updated the sigs and it's directly connected to my DSL modem. The XP Home system that has no problems is the one running off the wireless-N router.

The laptop is running Windows 7 32-Bit Premium.


============================================
REPORT Captured Wed Jul 07 20:53:52 2010
============================================


ClamAV update process started at Wed Jul 07 20:53:52 2010

main.cvd is up to date (version: 52, sigs: 704727, f-level: 44, builder: sven)

nonblock_connect: connect timing out (30 secs)

Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)

WARNING: getpatch: Can't download daily-11071.cdiff from database.clamav.net

nonblock_connect: connect timing out (30 secs)

Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)

WARNING: getpatch: Can't download daily-11071.cdiff from database.clamav.net

nonblock_connect: giving up due to excessive bogus loops

Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)

WARNING: getpatch: Can't download daily-11071.cdiff from database.clamav.net

nonblock_connect: connect timing out (30 secs)

Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)

WARNING: Can't download daily.cvd from database.clamav.net

Trying again in 5 secs...

ClamAV update process started at Wed Jul 07 20:55:58 2010

main.cvd is up to date (version: 52, sigs: 704727, f-level: 44, builder: sven)

nonblock_connect: giving up due to excessive bogus loops

Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)

WARNING: getpatch: Can't download daily-11071.cdiff from database.clamav.net

nonblock_connect: connect timing out (30 secs)

Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)

WARNING: getpatch: Can't download daily-11071.cdiff from database.clamav.net

nonblock_connect: connect timing out (30 secs)

Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)

WARNING: getpatch: Can't download daily-11071.cdiff from database.clamav.net

nonblock_connect: giving up due to excessive bogus loops

Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)

WARNING: Can't download daily.cvd from database.clamav.net

Trying again in 5 secs...

ClamAV update process started at Wed Jul 07 20:58:04 2010

main.cvd is up to date (version: 52, sigs: 704727, f-level: 44, builder: sven)

nonblock_connect: giving up due to excessive bogus loops

Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)

WARNING: getpatch: Can't download daily-11071.cdiff from database.clamav.net

nonblock_connect: connect timing out (30 secs)

Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)

WARNING: getpatch: Can't download daily-11071.cdiff from database.clamav.net

nonblock_connect: connect timing out (30 secs)

Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)

nonblock_connect: connect timing out (30 secs)

Can't connect to port 80 of host database.clamav.net (IP: 127.0.0.1)

ERROR: Can't download daily.cvd from database.clamav.net

Giving up on database.clamav.net...

Update failed. Your network may be down or none of the mirrors listed in c:\users\johnwa~1\appdata\local\temp\tmph-yjub is working. Check http://www.clamav.net/support/mirror-problem for possible reasons.



--------------------------------------

Completed

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====================================================

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alch
Site Admin

Joined: 27 Nov 2005
Posts: 1751
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This is very suspicious:
database.clamav.net (IP: 127.0.0.1)

Please check you c:\windows\system32\drivers\etc\hosts file for database.clamav.net entries - if you have those then it is likely that malware altered it in order to disable virus definitions updates and you need to scan your whole system. AVG bootable rescue cd (google the phrase) is a good tool in such cases.

Regards,
Alch
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GuitarBob


Joined: 09 Jul 2006
Posts: 4341
Location: USA
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I get some stuff like that at times--mostly on my wife's Windowsd 7 machine. I have always been able to update within 5 minutes or so, however. Here's a recent update that is typica--seems to be a problem on the Clam AV side--not ClamWinl:

ClamAV update process started at Mon Jul 05 21:50:00 2010
main.cvd is up to date (version: 52, sigs: 704727, f-level: 44, builder: sven)
WARNING: getfile: daily-11324.cdiff not found on remote server (IP: 194.47.250.218)
WARNING: getpatch: Can't download daily-11324.cdiff from database.clamav.net
WARNING: getfile: daily-11324.cdiff not found on remote server (IP: 194.47.250.218)
WARNING: getpatch: Can't download daily-11324.cdiff from database.clamav.net
WARNING: getfile: daily-11324.cdiff not found on remote server (IP: 194.47.250.218)
WARNING: getpatch: Can't download daily-11324.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
WARNING: Mirror 194.47.250.218 is not synchronized.
Trying again in 5 secs...
ClamAV update process started at Mon Jul 05 21:50:19 2010
main.cvd is up to date (version: 52, sigs: 704727, f-level: 44, builder: sven)
WARNING: getfile: daily-11324.cdiff not found on remote server (IP: 194.47.250.218)
WARNING: getpatch: Can't download daily-11324.cdiff from database.clamav.net
WARNING: getfile: daily-11324.cdiff not found on remote server (IP: 194.47.250.218)
WARNING: getpatch: Can't download daily-11324.cdiff from database.clamav.net
WARNING: getfile: daily-11324.cdiff not found on remote server (IP: 194.47.250.218)
WARNING: getpatch: Can't download daily-11324.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
WARNING: Mirror 194.47.250.218 is not synchronized.
Trying again in 5 secs...
ClamAV update process started at Mon Jul 05 21:50:39 2010
main.cvd is up to date (version: 52, sigs: 704727, f-level: 44, builder: sven)
Trying host database.clamav.net (209.222.131.222)...
daily.cld updated (version: 11325, sigs: 99608, f-level: 53, builder: ccordes)
bytecode.cld is up to date (version: 30, sigs: 6, f-level: 53, builder: nervous)
Database updated (804341 signatures) from database.clamav.net (IP: 209.222.131.222)
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I just can't get the updates to the definitions to download
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