Welcome to the Virus Scanner Support Forum

Since the beginning of the project we had support forums on sourceforge.net site, however as ClamWin Free Antivirus project became more popular the number of threads and posts increased dramatically. Therefore sourceforge.net forums became increasingly difficult to use due to the deficiencies in navigation.

Whilst being grateful to Sourceforge for providing the great hosting service for our project needs, we had to make a decision and move the forums here. We hope you will be able to submit and access the information more easily here.

We will be progressively moving relevant support threads from the sourceforge.net forums here.

Thank you,

ClamWin Free Antivirus Team

These forums are better . Thx admin

It's possible a spanish subforum ?

Thanks

just finished scanning and lve got 12 infected files,this is what l get for letting kids use the puter.not a total dummie with puter but how the hell am l to fix these files.
would appreciate some help here plz.[/b]

You can set ClamWin to Report, Quarantine, or Remove infected files. It comes with the Report default, and it's usually best to leave it like that, verify the files are really infected, and then manually delete the file on your computer or set ClamWin to Quarantine or Remove it and do another scan.

What are the files ClamWin sees as infected? There have been lots of "false positive" detections lately. A "false positive" is when ClamWin detects a file as infected but it is not--it just has some code that is similar to the code of some virus. You do not want to Quarantine or Remove a file that is false positive. If you do, you can lose access to the Windows operating system if it is a Windows file with the false positive. And you don't want to have to reinstall an important program file if it had a false postive.

You can verify if a file is really infected by uploading it to Jotti or Virus Total, two scanning services that provide free scans of files with multiple antivirus programs, including Clam. If several other AVs besides Clam AV (Clam AV provides the detection engine and virus signature database for ClamWin) find an infection (I like to see four or five at least), it is probably a real infection and not a false positive, so you can safely remove it from your machine. Jotti is at http://virusscan.jotti.org/ on the web, and VirusTotal is at http://www.virustotal.com/ on the web. If it turns out to be a false positive, you can submit it to Clam so they can fix it. The Clam submission page/process starts at http://www.clamav.net/sendvirus/ on the web. This is where you submit both false positives and new viruses that Clam/ClamWin do not detect. When you get to the actual submisson page, be sure to tell them the name of the virus that is falsely detected and why you think it is a false positive.

Regards,

I have a problem with all that Anti-virus stuff.
I have scanned my Pc with many of the Anti-virus softwares but they always show different results from each other.

I'm not sure what you mean by different results. AVs don't necessarily use the same names for viruses, of course. Some AV programs are better than others. Some AVs are quicker than others at developing virus signatures. Most AVs have people that work pretty hard to improve their program, keep up their signatures, and keep up with malware trends and developments. Instead of shopping AVs, you are probably better off staying with one that is easy for you to use and that is in your price range (they range in cost from free like ClamWin and a few others on up to $60 or so for one of the major commercial ones). Whichever one you use, support it by suggesting improvements and submitting samples of viruses it doesn't detect. No AV is perfect, and, ultimately, no AV is going to be any better than its users.

Regards,

Used your clamwin for the first time today
Awesome is the only way to describe you guys.
I definitely will spread the word about clamwin and plan to definitely make a donation.
Thanks again guys

i need help here
i have been using the clamwin latest
and get update the latest cvd virus database.

but it did not detect threat that i found on clamav win 32.

i found an error on my pc xp sp2
ACGENRAL.dll and SVCHOST

Clamav win 32 detect the threat into 40 threat
and increasing now it's 41 threat,

the effect of this is pc some times hang on certain minutes , it happens like 1 minute or 5,

while clamav win detect the threat but it canot clean the problem,

but why ClamWin did not detect it, while it read the Acgenral when it scan the system,

the clamav win 32 also only detect the threat when i am using FlashScan, which clamwin didn't have any ?

help ?

ClamWin can only detect viruses that are in its signature database. The database is furnished by Clam AV, which also furnishes the scanning engine for ClamWin. If there is a virus that ClamWin does not detect, you should submit a sample of the file with the virus to Clam AV at http://www.clamav.net/lang/en/sendvirus on the web.

ClamWin is only designed to detect viruses. It does not clean them. It can only delete or quarantine files that are infected.

I recommend you do a scan with Malwarebytes' free version of their Antimalware program. It is very good at finding infections once they get on your computer.

Regards,