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cant get new clam win to up date
d.binam


Joined: 28 Jul 2009
Posts: 2
Location: Santa Rosa, CA
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i CANNOT GET NEW VERSION TO UP DATE-- BELOW IS THE ERROR LOG ANY HELP i CAN GET i WOULD BE SO GRATIFUL FOR THANKS ALL WHO HELP AND EVEN THOSE THAT DONT

set up go's like this--> server MS 2003 Enterprise -->comcast router modum--> ISP

ClamAV update process started at Tue Jul 28 17:28:26 2009
main.cvd is up to date (version: 51, sigs: 545035, f-level: 42, builder: sven)
WARNING: Can't get information about database.clamav.net: No IP address
WARNING: getpatch: Can't download daily-9463.cdiff from database.clamav.net
WARNING: Can't get information about database.clamav.net: No IP address
WARNING: getpatch: Can't download daily-9463.cdiff from database.clamav.net
WARNING: Can't get information about database.clamav.net: No IP address
WARNING: getpatch: Can't download daily-9463.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
WARNING: Can't get information about database.clamav.net: No IP address
WARNING: Can't download daily.cvd from database.clamav.net
Trying again in 5 secs...
ClamAV update process started at Tue Jul 28 17:28:31 2009
main.cvd is up to date (version: 51, sigs: 545035, f-level: 42, builder: sven)
WARNING: Can't get information about database.clamav.net: No IP address
WARNING: getpatch: Can't download daily-9463.cdiff from database.clamav.net
WARNING: Can't get information about database.clamav.net: No IP address
WARNING: getpatch: Can't download daily-9463.cdiff from database.clamav.net
WARNING: Can't get information about database.clamav.net: No IP address
WARNING: getpatch: Can't download daily-9463.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
WARNING: Can't get information about database.clamav.net: No IP address
WARNING: Can't download daily.cvd from database.clamav.net
Trying again in 5 secs...
ClamAV update process started at Tue Jul 28 17:28:36 2009
main.cvd is up to date (version: 51, sigs: 545035, f-level: 42, builder: sven)
WARNING: Can't get information about database.clamav.net: No IP address
WARNING: getpatch: Can't download daily-9463.cdiff from database.clamav.net
WARNING: Can't get information about database.clamav.net: No IP address
WARNING: getpatch: Can't download daily-9463.cdiff from database.clamav.net
ERROR: Can't get information about database.clamav.net: No IP address
ERROR: getpatch: Can't download daily-9463.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
ERROR: Can't get information about database.clamav.net: No IP address
ERROR: Can't download daily.cvd from database.clamav.net
Giving up on database.clamav.net...
Update failed. Your network may be down or none of the mirrors listed in c:\docume~1\admini~1\locals~1\temp\tmpdbnb7b is working. Check http://www.clamav.net/support/mirror-problem for possible reasons.
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GuitarBob


Joined: 09 Jul 2006
Posts: 4376
Location: USA
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Just about every failed try says "No IP address." The download site configured (by default) in ClamWin's Internet Update Preferences is database.clamav.net . If you have that, then the problem is on your end. If you are using a proxy to contact the internet, you will have to configure ClamWin. (Proxy tab). Firewalls can also be a problem sometimes if you haven't set up ClamWin as a trusted application.

Regards,
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sherpya


Joined: 22 Mar 2006
Posts: 898
Location: Italy
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can please post the output of this program?

http://oss.netfarm.it/clamav/files/dnschecker.exe http://oss.netfarm.it/clamav/files/dnschecker.exe
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thank you for the help
d.binam


Joined: 28 Jul 2009
Posts: 2
Location: Santa Rosa, CA
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sherpya wrote:
can please post the output of this program?

http://oss.netfarm.it/clamav/files/dnschecker.exe http://oss.netfarm.it/clamav/files/dnschecker.exe


thank you for the help this is what the the program came up with also I use 1 to 1 nat on the router


Query Failed: Winsock error: 11004
The requested name is valid, but no data of the requested type was found.
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sherpya


Joined: 22 Mar 2006
Posts: 898
Location: Italy
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I still don't known when windows has this problem, anyway a workaround may work for you, go to
http://www.webmaster-toolkit.com/dns-query.shtml http://www.webmaster-toolkit.com/dns-query.shtml
and query for you nearest mirror, for italy I use
Code:
db.it.clamav.net


you may try us de uk etc
pick an ip from ANSWER SECTION

then open your
Code:
c:\windows\system32\drivers\etc\hosts

file
and add (assuming 193.206.139.37 is the query result, in my case is it mirror)

Code:

193.206.139.37 database.clamav.net


hope this works
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MagicRain


Joined: 03 Aug 2009
Posts: 1
Location: THA
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sherpya wrote:


then open your
Code:
c:\windows\system32\drivers\etc\hosts

file
and add (assuming 193.206.139.37 is the query result, in my case is it mirror)

Code:

193.206.139.37 database.clamav.net


hope this works



Big Thanks "sherpya" your answer make me to finish ^^
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sherpya


Joined: 22 Mar 2006
Posts: 898
Location: Italy
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I suggest to check sometime if ip of the update server changes
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cant get new clam win to up date
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